Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn Zimmerman

Las Vegas,NV

Summary

Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

5
5
years of professional experience

Work History

Cashier

Costless Pharmacy
12.2022 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Babysitter

Families In The Community
08.2018 - 07.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Assisted children with homework assignments and special projects across different subjects.
  • Administered medications, following strict instructions from parents and medical labels.
  • Provided safe transportation to and from school and extracurricular activities.
  • Monitored children's play activities to verify safety.
  • Engaged with children on individual basis to build positive relationships.
  • Helped children complete homework assignments and school projects.

Pharmacy Assistant

Costless Senior Services
03.2020 - 02.2022
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Counted and labeled prescriptions with correct item and quantity.
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Received, processed and entered prescription orders into pharmacy databases.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Distributed medicine and supplements from stock containers to correct packages.
  • Typed and printed out prescription and medication labels.

Education

High School Diploma -

Bellarmine Preparatory School
Tacoma, WA
07.2023

High School Diploma -

South Kitsap High School
Port Orchard, WA
07.2023

Skills

  • Complex Problem-Solving
  • Service Minded
  • Customer Service Excellence
  • Retail Merchandising
  • Order Taking
  • Issue Resolving
  • Training and Development
  • Emotional and Physical Development Assessment
  • Child Development
  • Following Directions

Timeline

Cashier

Costless Pharmacy
12.2022 - 07.2023

Pharmacy Assistant

Costless Senior Services
03.2020 - 02.2022

Babysitter

Families In The Community
08.2018 - 07.2022

High School Diploma -

Bellarmine Preparatory School

High School Diploma -

South Kitsap High School
Kathryn Zimmerman