Kathryne Bosco
Austin,USA
Summary
Dedicated professional with 21 years of industry experience in sales, management, leadership and communication. Detail-oriented in problem-solving and planning. Skilled in public speaking and community relations. Ready to make an immediate contribution to the H-E-B Central Texas Region.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Beer & Wine Manager - Austin 21
H-E-B
Austin, Texas
01.2023 - Current
- Participates in merchandising assortment planning and new product introduction for category, segment, etc
- Provides tactical Merchandising expertise to Merchandising team
- Participates in Merchandising assortment planning and new product introduction for category, segment, etc
- Provides input regarding trends and plans to ensure sales and gross profits are meeting goals, detecting and resolving problems as they occur
- Manages Merchandising special projects and new initiatives from concept to implementation
- Develops Standard Operating Procedures (SOPs) and training for Merchandising
- Provides training to stores and corporate departments regarding implementation of Merchandising plans and programs
- Implements Merchandising processes and tools focused on the H-E-B business plan and departmental scorecard
- Consults with the Business Unit regarding Merchandising programs, processes, and policies
- Implements category performance improvement strategies, evaluates project performance ongoing
- Works with Supply Chain, Information Solutions, and Merchandising to fully utilize system resources, including recommending process improvements and system enhancements
- Participates in cross-departmental projects as necessary
- Provides input into local marketing programs to increase sales
- Facilitates communication which may include providing input or direction on Merchandising decisions with store teams, supervisors, peers, other organizations, brokers, vendors, intranet sites, etc
Beer & Wine Manager - Austin 10
H-E-B
Austin, Texas
10.2021 - 01.2023
- Hired and trained a team to grand open the new Oak Hill location
- Worked with Beer & Wine leadership and vendors to source the best selection of products to attract customers prior to Grand Opening
- Worked with vendors and Beer & Wine Partners to successfully build and set the department prior to Grand Opening
- March 2022: Taught 'Women in Wine' class for the Wine and Food Foundation
- April 2022: Represented H-E-B at the 'Frisco Uncorked' Wine Festival
- May 2022: Presented Pink Boots to quarterly Central Texas Beer & Wine Manager meeting
- June 2022: Represented H-E-B at the 'Toast of Texas' event for the Wine and Food Foundation
Beer & Wine Manager - Austin 8
H-E-B
Austin, Texas
04.2021 - 10.2021
- Was moved to Austin 8 to fill a 3-month vacancy following the previous Wine Manager
- Rebuilt the department merchandising for more effective flow, rebuilt the craft beer selection, organized backstock to be more efficient, orderly, and functional
- Hired and trained a full-time Partner who would go on to close down the store, and get accepted into SORM
- May 2021: Joined Pink Boots, a global organization for women in the beer/fermented alcohol industries
- Represented H-E-B as the sole retailer in the Austin Chapter
- Built relationships with women in all aspects of the brewing industry in Austin, creating contacts and opportunities to help mutually grow business
Beer & Wine Manager - Austin 25
H-E-B
Austin, Texas
03.2018 - 04.2021
- Ran a department that saw annual sales growth, while handling all of the vendor relations, inventory management, and merchandising on a 40-hour a week labor budget
- Passed the exam for WSET Level 2 with Distinction
- Passed the exam for Cicerone CBS and began attempts to become a Certified Cicerone
- Helped the store team wherever needed when the Covid-19 pandemic hit
Beer & Wine Manager - Austin 5
H-E-B
Austin, Texas
10.2015 - 03.2018
- First assignment as a Beer & Wine Manager immediately following SORM training
Hourly Manager In Charge - Austin 15
H-E-B
Austin, Texas
03.2013 - 08.2015
- Placed as an hourly MIC after completion of SORM
- Managed all aspects of the store, including Partner performance, safety issues, merchandising, receiving, customer issues, cash control, Gas Station, and floor maintenance/sanitation
- Mentored Partners for SORM applications/interviews
- Served on the Central Texas Diversity Council
Community Coordinator - Burleson & Granbury
H-E-B
Austin, Texas
07.2010 - 03.2013
- Chosen as the first Community Coordinator for H-E-B's expansion into North Texas, reporting to Public Affairs and Marketing
- Served on a selected team of managers that launched the introduction of H-E-B into the DFW market
- Assisted in the recruiting process by screening, interviewing, hiring, and training Partners for multiple store openings
- Planned, coordinated, and executed meetings, marketing campaigns, and community events, both in-store and externally in collaboration with Marketing and Public Affairs within a given budget and timeline
- Represented and spoke in public on behalf of H-E-B company leaders at various community events including Chamber of Commerce, City Council, and school board meetings
- Held elected positions on boards of multiple non-profit organizations representing H-E-B including Chambers of Commerce
- Responsible for managing and screening requests for distribution of tens of thousands of dollars of product and cash donations to non-profit organizations
- Managed media relations by creating and maintaining a relationship with the local television, radio and print outlets to ensure coverage of events
- Completed Ammerman Effective Media Training courses, including crisis PR management
Admin - Kyle & Austin 12
H-E-B
Austin, Texas
06.2007 - 07.2010
- Opened the Kyle location as Business Center Lead and bookkeeper
- Changed roles to Admin and Partner Champion, taking on store administrative duties including conducting job fairs, hiring, onboarding and training, as well as Partner events
- Executed community events with support from Public Affairs and Marketing, including planning the store's one-year anniversary event
- Elected to the Board of the Kyle Chamber of Commerce, and Hope and Love for Kids, representing H-E-B
- Attended the inaugural class of the Leadership Development Series, led by Gary Persinger
- Temporarily assisted the HR team at Austin 12 during the re-build, assisting to hire and onboard the additional Partners needed for the new store
Central Checkout - Austin 24
H-E-B
Austin, Texas
10.2000 - 06.2008
Education
Bachelor of Arts (B.A.) - Public Relations
Texas State University
San Marcos, TX12.2005
Skills
- Knowledge of Beer & Wine
- Strong organizational skills
- Strong project management skills
- Ability to communicate to all levels of management and Partners
Certification
- Wine Sellers Education Trust (WSET) Level 2
- Cicerone Certified Beer Server
- Ammerman Effective Media Training
Timeline
Beer & Wine Manager - Austin 21
H-E-B
01.2023 - Current
Beer & Wine Manager - Austin 10
H-E-B
10.2021 - 01.2023
Beer & Wine Manager - Austin 8
H-E-B
04.2021 - 10.2021
Beer & Wine Manager - Austin 25
H-E-B
03.2018 - 04.2021
Beer & Wine Manager - Austin 5
H-E-B
10.2015 - 03.2018
Hourly Manager In Charge - Austin 15
H-E-B
03.2013 - 08.2015
Community Coordinator - Burleson & Granbury
H-E-B
07.2010 - 03.2013
Admin - Kyle & Austin 12
H-E-B
06.2007 - 07.2010
Central Checkout - Austin 24
H-E-B
10.2000 - 06.2008
Bachelor of Arts (B.A.) - Public Relations
Texas State University