Samantha Talamantez
Converse,Texas
Summary
Accomplished Beer and Wine Manager at HEB Grocery Store, adept in inventory management and customer engagement. Leveraged wine and beer expertise to enhance sales and customer satisfaction, securing exclusive vendor deals, and reducing shrinkage rates. Demonstrated exceptional team collaboration and communication, consistently exceeding sales goals through innovative merchandising strategies and product knowledge.
Overview
5
5
years of professional experience
Work History
Beer and Wine Manager
HEB Grocery Store
08.2023 - Current
- Evaluated product performance metrics, making data-driven decisions on which items should be displayed, ordered, or pushed.
- Managed inventory control processes, reducing shrinkage rates through accurate record-keeping and vigilant loss prevention measures.
- Developed strong relationships with vendors, negotiating favorable pricing and securing exclusive product offerings for the store.
- Conducted regular competitive analysis, staying informed of industry trends and adapting strategies accordingly to maintain a competitive edge in the marketplace.
Beer and Wine Specialist
HEB Grocery Store
02.2023 - 08.2023
- Enhanced customer satisfaction by providing knowledgeable recommendations on beer and wine selections.
- Collaborated with store management to establish sales goals, monitoring progress regularly and adjusting strategies as needed for success.
- Increased sales through effective merchandising and promotion of seasonal and specialty products.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Cooking Connection Specialist
HEB Grocery Store
01.2022 - 02.2023
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase sales.
- Set up wine tastings to bring in business and promote special offerings.
- Collaborated with the culinary team to create wine pairing suggestions for special events.
- Contributed to store merchandising efforts by creating eye-catching wine displays that showcased featured selections and promotions.
- Enhanced customer satisfaction by providing personalized wine recommendations based on individual preferences and meal pairings.
- Stayed current on industry trends, attending trade shows and tasting events to continually expand product knowledge and expertise.
General Merchandiser Specialist
HEB Grocery Store
01.2020 - 01.2022
- Pushed and stocked product in multiple departments and consistently met time targets.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Implemented visual merchandising strategies that attracted customers and boosted overall store performance.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
Education
BBA - Marketing
University of Texas At San Antonio
San Antonio, TX08.2025
Skills
- Wine Knowledge
- Beer Expertise
- Inventory Management
- Sales
- Multitasking and Prioritizing
- Time Management
- Customer Engagement
- Records Management
- Team Collaboration
- Excellent Communication
Timeline
Beer and Wine Manager
HEB Grocery Store
08.2023 - Current
Beer and Wine Specialist
HEB Grocery Store
02.2023 - 08.2023
Cooking Connection Specialist
HEB Grocery Store
01.2022 - 02.2023
General Merchandiser Specialist
HEB Grocery Store
01.2020 - 01.2022
BBA - Marketing
University of Texas At San Antonio
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