Kathryn “Katy” Cagle
Attalla,ALABAMA
Summary
Versatile and results-oriented professional with a proven track record at Cagle Construction and Remodeling, enhancing customer satisfaction and driving repeat business through exceptional service and efficient business processes. Skilled in operations management and relationship building, adept at financial management and project estimation. Demonstrates strong leadership in team oversight and marketing strategies to boost brand visibility.
Overview
27
27
years of professional experience
Work History
Bus Driver
Etowah County Schools
07.2018 - Current
- Completed detailed inspections of vehicles pre- and post-travel for compliance assurance.
Owner
Cagle Construction and Remodeling
01.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Hairdresser
Self Employed Services
11.1997 - Current
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
Education
Cosmetology - Cosmetology
Fayette Beauty Academy
Fayetteville, GA09.2001
Highschool Diploma - General Studies
Poteau Senior High School
Poteau, OK05.1991
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Business planning
- Project estimating
- Staff management
- Marketing
- Team oversight
- Financial management
- Business administration
- Administrative oversight
Timeline
Bus Driver
Etowah County Schools
07.2018 - Current
Owner
Cagle Construction and Remodeling
01.2015 - Current
Hairdresser
Self Employed Services
11.1997 - Current
Cosmetology - Cosmetology
Fayette Beauty Academy
Highschool Diploma - General Studies
Poteau Senior High School
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