Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathryn Loe Bentley

Ruston,LA

Summary

Self Employed Business Owner transitioning into a career change after the completion of the past 15 years of operating my own business specializing in customer/client service. Seeking a full-time position as Universal Banker in your Ruston area.


Overview

39
39
years of professional experience

Work History

Shop Owner

Trace Embroidery
07.2017 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
  • Increased store revenue through effective product merchandising and targeted marketing campaigns.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.

Co-Owner

M&K Food Services Aka KaCeeDillas A Food Truck
09.2020 - Current

Managed day to day operations of Food Truck

  • Implemented inventory management system for better organization and tracking of products, reducing waste and increasing profitability.
  • Established strong relationships with vendors to negotiate favorable pricing, ensuring cost-effective purchasing decisions.
  • Oversaw staff hiring process, selecting candidates who aligned with company values and had relevant skills for each role.
  • Increased brand visibility within the community by participating in local events, sponsoring charities, or partnering with other businesses for collaborative promotions.
  • Managed financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
  • Developed a strong company culture, fostering teamwork and collaboration among staff members.

Owner

Lagniappe Embroidery And Gift Shop
07.2014 - 06.2017
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

Owner

Kacee's Sugar And Spice
03.2005 - 06.2017
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Human Resources Director

La United Methodist Children's Home
01.1999 - 04.2005
  • Enhanced employee engagement by implementing innovative HR programs and initiatives.
  • Reduced turnover rates through effective talent acquisition and retention strategies.
  • Streamlined HR processes for increased efficiency and improved service delivery.
  • Developed comprehensive training programs, resulting in higher employee satisfaction levels and performance improvements.
  • Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
  • Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.

Human Resources Director

North La Medical Center
07.1989 - 12.1999

Same as description of Human Resources Director

Director of Human Resources

Lincoln General Hospital
11.1984 - 09.1999

Same descriptions as Human Resources Director

Education

Associate of Arts - Business Administration

La Tech University
Ruston, LA
05.1980

Ruston High School
Ruston, LA
05.1974

Skills

  • Dedicated
  • Customer Oriented
  • Time Management
  • Detailed Oriented
  • Communications skills
  • Organizational Skills

Timeline

Co-Owner

M&K Food Services Aka KaCeeDillas A Food Truck
09.2020 - Current

Shop Owner

Trace Embroidery
07.2017 - Current

Owner

Lagniappe Embroidery And Gift Shop
07.2014 - 06.2017

Owner

Kacee's Sugar And Spice
03.2005 - 06.2017

Human Resources Director

La United Methodist Children's Home
01.1999 - 04.2005

Human Resources Director

North La Medical Center
07.1989 - 12.1999

Director of Human Resources

Lincoln General Hospital
11.1984 - 09.1999

Associate of Arts - Business Administration

La Tech University

Ruston High School
Kathryn Loe Bentley