Christina Concepcion
Bristol,RI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Online Shop Owner
Knotical Creations
01.2019 - 01.2021
- Created and fashioned macrame mirrors, wreaths, and exclusive decor elements.
- Managed customer communication and promoted products through social media platforms
- Executed sales transactions and delivery of products in a timely manner
Barista
Jumpin' Java
08.2013 - 03.2017
- Crafted high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machines and brewing equipment with precision and care.
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
- Trained new baristas on beverage preparation techniques and operational procedures.
Scheduler
Shooting Star Tattoo
01.2015 - 01.2016
- Coordinated scheduling for tattoo appointments, optimizing artist availability for maximum client satisfaction.
- Managed daily calendar updates, ensuring accuracy and consistency in appointment bookings.
- Communicated effectively with clients to confirm appointments and address inquiries promptly.
- Monitored artist schedules, adjusting as needed to accommodate last-minute changes or cancellations.
Wait Staff Member
Hilton Garden Inn Hotel
07.2013 - 05.2014
- Delivered exceptional customer service by anticipating guest needs and responding promptly to inquiries.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment during high-volume shifts.
- Maintained cleanliness and organization of dining areas, enhancing guest experience and satisfaction.
Customer Service Lead
Navy Exchange
06.2006 - 07.2012
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Coordinated schedules, assignments, and daily tasks for team members, optimizing resource utilization.
Education
Bachelors in General Studies - General Studies
Community College of Rhode Island
Newport, RI06.2008
Skills
- Level 1 USA Weightlifting Coach Certification
- Customer Service
- Dedicated
- Teamwork and collaboration
Certification
United States Weightlifting Certification (USAW)
Languages
tagalog
Limited Working
Olympic Weightlifting Experience
USAW Certified Trainer from May 2019-Current.
Competed in USAW events July 2016, February 2018, April 2023 (2nd place) and April 2024.
Timeline
Online Shop Owner
Knotical Creations
01.2019 - 01.2021
Scheduler
Shooting Star Tattoo
01.2015 - 01.2016
Barista
Jumpin' Java
08.2013 - 03.2017
Wait Staff Member
Hilton Garden Inn Hotel
07.2013 - 05.2014
Customer Service Lead
Navy Exchange
06.2006 - 07.2012
Bachelors in General Studies - General Studies
Community College of Rhode Island