Kathy Adams
Butler,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable PSR II with a strong ability in offering [Skill] and [Skill].sant and motivation Highly organized, proactive and punctual with team-oriented mentality.
Overview
8
8
years of professional experience
Work History
PSR II
St Elizabeth Physicians
Highland Heights, KY
07.2017 - 05.2025
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated equipment and machinery according to safety guidelines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Highland High School
Fort Thomas, KY05-1980
Skills
- Customer service
- Conflict resolution
- Time management
- Data entry
- Product knowledge
- Sales support
- Attention to detail
- Team collaboration
- Problem solving
- Communication skills
- Customer engagement
- Excellent communication
- Friendly, positive attitude
- Communication
Timeline
PSR II
St Elizabeth Physicians
07.2017 - 05.2025
High School Diploma -
Highland High School
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