Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathy Beckwith

Summary

Dynamic and results-driven professional with a strong background in customer service at Gun Lake Casino. Proven expertise in cash handling and conflict resolution, coupled with leadership skills from training teams at Perrigo. Adept at machine operation and data entry, consistently enhancing guest relations and operational efficiency. I loved working at the casino. I would love to be back as a GSA.

Overview

12
12
years of professional experience

Work History

Guest Service Ambassador

Gun Lake Casino
10.2023 - 09.2024
  • Provide courteous service to guests all over the casino.
  • Responsible for handling inquiries, answering phones, printing guests' cards, and assisting during promotions.
  • I worked in the Rewards Department from October to February. Then I went to the slots.
  • I have experience paying jackpots, cashing tickets, currency exchange, and minor machine repairs.

Inspector

Grand River Aseptic Manufacturing
08.2023 - 10.2023
  • I have experience in a bit of quality control
  • Responsible for inspecting vials during runs and prior to release
  • Machine operation and verifying documents are also part of this role

Unit Secretary

Corewell Health
12.2022 - 02.2023
  • Responsible for admitting & discharging patients
  • Verified supplies and placed orders
  • Scan, copy, fax and file various documents
  • Answered questions both in person and via the phone with patients’ families and medical personnel

Line Lead-Trainer-Machine Operator

Perrigo
09.2012 - 11.2022
  • I lead various crews each night
  • I made sure all tasks were performed according to proper SOPs
  • Verified inventory, operated various machines
  • Was also responsible for producing federally controlled documents

Education

High School Diploma -

Kelloggsville High School
Wyoming, MI
05.1998

Skills

  • Data Entry
  • Customer service
  • Microsoft
  • Excel
  • SAP
  • Inventory Control
  • Machine operation
  • Inspection
  • Accounts receivable
  • Communication
  • Leadership
  • Problem solving skills
  • Guest relations
  • Cash handling
  • Document verification
  • Ticket processing
  • Promotional assistance
  • Team leadership
  • Conflict resolution
  • Time management

Timeline

Guest Service Ambassador

Gun Lake Casino
10.2023 - 09.2024

Inspector

Grand River Aseptic Manufacturing
08.2023 - 10.2023

Unit Secretary

Corewell Health
12.2022 - 02.2023

Line Lead-Trainer-Machine Operator

Perrigo
09.2012 - 11.2022

High School Diploma -

Kelloggsville High School
Kathy Beckwith