Kathy Bordeleau
Johnston,RI
Summary
Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
11
11
years of professional experience
Work History
Office Manager & Communications
CBNA- Civil Building Engineering North America
04.2022 - 12.2023
- Contract position
- Meet with community and site neighborhood to educate on project details and timelines
- Prepare and modify documents including correspondence, reports, drafts, memos, and emails
- Reply to incoming emails and initiate responses, prioritizing issues to ensure most critical matters are addressed
- Organize, review, and submit Certified Payroll
- Facilitate day-to-day requests and other critical action items on Project Director's behalf
- Coordinate all aspects of company events and team building meetings
- Serve as point of contact for IT and service provider as it relates to repair of copiers, scanners, coffee machine, mailing, shipping, supplies, and equipment
- Address and support employees’ queries regarding office management issues
- Partner with Human Resources to maintain office policies, as necessary
- Assist with onboarding process
- Update reports, managed accounts, and generated reports for company database.
- Establish workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinate special projects and managed schedules.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions..
- Cultivate positive rapport with fellow employees to boost company morale and promote employee retention.
- Created, maintained and updated filing systems for paper and electronic documents
Staff Assistant
Electric Boat
07.2012 - 04.2022
- Provided administrative support to managers in departments: 914, 917, 921,922 and 923
- Maintained manager’s calendars and emails
- Maintained and updated department key metrics.
- Initiated and processed CWOs, v-reqs, IT requests, mass transfers, and severences.
- Worked closely with management to provide effective assistance for specific aspects of operations.
- Lead and managed a variety projects simultaneously
- Monitored and ordered supplies and materials to keep office well stocked
- Interfaced with all levels of management and hourly personal daily regarding questions, issues, and concerns
- Gathered and organized materials to support operational requirements
- Entered data, generated reports, and produced tracking documents
- Set priorities and problem-solved workflow issues to maintain rapport with management and hourly personnel
- Tracked records, filed documents and maintained communication with all departments as needed
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures
- Collected and analyzed business data from various departments to prepare reports and presentations for management
- Planned, organized and tracked LMS/ Cornerstone training for each department
Education
Master of Science - Science, Operations and Project Management
Johnson & Wales University
RI01.2022
Certificate -
Management Development Program (MDU) Cohort 22
Electric Boat 2019
Bachelor of Science - Criminal Justice
Johnson & Wales University
Providence, RI07.2012
Skills
- Problem analysis, use of judgement and ability to solve problems
- Tolerant and flexible, adjusts to different situations
- Solid organizational skills, including multitasking and time-management
- Strong client-facing, teamwork skills and capable of working independently
- Strong communication, verbal and written
- Leading and managing varieties of simultaneous projects
- Coordination of events, projects and trainings
- Proficent with Microsoft & Google Suite
- Experienced with Business Objects, MRP, QPS, Oracle, MPR, SPARS, SAP, Cornerstone and Business Objects
- Experienced with Concur; Travel arrangements & expense reporting
- Understanding of SSP’s, SP’s, MDD’s, SDD’s, company policies and procedures
Timeline
Office Manager & Communications
CBNA- Civil Building Engineering North America
04.2022 - 12.2023
Staff Assistant
Electric Boat
07.2012 - 04.2022
Master of Science - Science, Operations and Project Management
Johnson & Wales University
Certificate -
Management Development Program (MDU) Cohort 22
Bachelor of Science - Criminal Justice
Johnson & Wales University