Professional Summary
Overview
Work History
Education
Skills
Timeline

Kathy Brown

Rodeway Inn
LEXINGTON,TN
34
years of professional experience

Dynamic hotel manager with expertise in optimizing operations and enhancing guest satisfaction. Proven ability to lead teams, manage guest relations, and implement cost-control measures for improved efficiency.

Work History

Hotelmanager

3 Years
Rodeway Inn | 08.2023 - Current
  • Directed daily operations to optimize hotel functionality and enhance guest satisfaction.
  • Oversaw staff scheduling and training initiatives to optimize team performance.
  • Executed cost-control measures to enhance operational efficiency and optimize resource allocation.
  • Developed and maintained relationships with vendors, ensuring quality supplies and services for the hotel.

Care Giver

13 Years 4 Months
Ruth Ann Austin | 04.2010 - 08.2023
  • Developed individualized care plans to meet specific needs of clients, enhancing overall well-being and comfort.
  • Provided compassionate personal care, including assistance with daily living activities and mobility support.
  • Monitored and documented clients' health status, reporting changes to healthcare professionals promptly.
  • Trained new caregivers on best practices for patient care and safety protocols, fostering a collaborative environment.

Restaurant Cook, Waitress, Manager Huddle House

18 Years 8 Months
Huddle House | 04.1992 - 12.2010
  • Prepared and cooked menu items according to established recipes and quality standards.
  • Maintained cleanliness and organization of kitchen workstations for optimal efficiency.
  • Collaborated with team members to coordinate food preparation and service timelines.
  • Mentored junior cooks, promoting skill development and adherence to safety protocols.

Education

GED

North Decatur High School | Greensburg, IN | 06.2004

Business law

Skills

Complaint resolution
Guest relations
Guest complaint resolution
Interpersonal communications
Staff scheduling
Operational efficiency
Guest services
Budget management

Timeline

Hotelmanager

Rodeway Inn
08.2023 - CurrentRead More

Care Giver

Ruth Ann Austin
04.2010 - 08.2023Read More

Restaurant Cook, Waitress, Manager Huddle House

Huddle House
04.1992 - 12.2010Read More

North Decatur High School

GED
Read More
Kathy Brown