Kathy Cong
Woodland Hills,CA
Summary
Results-oriented Finance manager knowledgeable about the automotive industries. Professionally works with different customers to meet individual needs and maximize deals. Analytical problem-solver tenacious in pursuing sales opportunities.
Dependable team member trained in sales/finance operations and customer service. Contributes to smooth back-end sales and goes beyond requirements to handle customer needs. Reliable, team-oriented, and work efficiently with others.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2027
2027
years of professional experience
Work History
Finance Manager
Rusnak BMW
Thousand Oaks, California
06.2025 - Current
- Maintained up-to-date knowledge of automotive finance industry trends, products, and technologies.
- Developed customized financing packages tailored to individual customer needs and financial situations.
- Developed relationships with lenders to enhance funding capabilities and terms.
- Reviewed contracts for accuracy and ensured compliance with regulatory requirements.
- Reviewed contracts for accuracy prior to signing by customers.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- PVR $3000
- Utilize cdk, dealer track, cudl, info bane, route one.
Finance Manager
Land Rover Woodland Hills
Woodland Hills, California
05.2023 - 06.2025
- Reviewed contracts for accuracy prior to signing by customers.
- Provided guidance and advice on the best financing options available for customers.
- Collaborated with sales staff in order to maximize opportunities for profitable deals.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- PVR $3500-$5100 Monthly, sold safeguard products, service contracts, maintenance, Tire & Wheel protection.
- Utilize systems, CDK, Route One, CUDL
Finance Manager
Land Rover Newport Beach
Newport Beach, CA
12.2021 - 04.2023
- Reviewed contracts for accuracy prior to signing by customers.
- Provided guidance and advice on the best financing options available for customers.
- Collaborated with sales staff in order to maximize opportunities for profitable deals.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Keeping PVR at $5000-$6500 monthly, sold JM&A products, service contracts, maintenance, Tire & Wheel Protection.
- Utilize systems, CDK, Route One, CUDL, Darwin.
Finance Manager
Lexus of Woodland Hills
Woodland Hills, CA
08.2019 - 12.2021
- Helped customers make decisions about their vehicle loans based on availability in financing or leasing and terms.
- Met with applicants to obtain information for vehicle loans and answer questions about processes.
- Suggested vehicle service plan and maintenance packages that met client needs and priorities.
- Hitting department goals monthly, running $2500-$3000 PVR, sold Lexus products, service warranty, GAP, maintenance, Tire & Wheel protection, etc.
- Rehash with multiple of banks on turned down approvals to get loans approved.
- Keep CIT cleaned on a daily basis.
- Utilize systems, CDK, Route one, Eleads CRM, CUDL.
Finance Manager
Lexus of Glendale
Glendale, CA
06.2016 - 08.2019
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Met monthly objectives, running $1800-$2500 PVR. Sold Lexus Service warranty, GAP, Tire protection, etc.
- Detail oriented, making sure documents were not missing.
- Submitted deals to lenders.
- Making sure CIT was cleaned.
- Utilize systems- UCS, Dealertrack, Route one and CUDL.
Internet Sales Consultant
Galpin Motors
North Hills, CA
06.2003 - 07.2016
- Leasing Receptionist, Tower Assistant, Inventory Clerk, Lightyear, guest concepts, dealer socket. Internet sales, sending out information to customers on Honda products. Prices, appointments. Outbound phone calls. Answering calls inbound/outbound. Assist leasing coordinators. Filing. Assist leasing manager setting up meetings. Assisted a team of 15, 3 managers, running credit, structuring deals., dealer trades, stocking in inventory, Mazda, Ford, Honda, Volvo's, etc.
- Analyzed customer credit applications to determine financing options and approvals.
- Developed relationships with banks to secure optimal loan terms for clients.
- Reviewed and approved contracts to ensure accuracy and compliance with policies.
- Reviewed contracts for accuracy prior to signing by customers.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- PVR $3500-$4800 monthly. Utilize Reynolds, Routeone, CUDL,Reverse risk.
Education
Associate of Arts - Liberal Arts And General Studies
Los Angeles Pierce College
Winnetka06-2007
Skills
- Attention to Detail
- Proactive and Focused
- Problem-Solving
- Time Management
- Multitasking and Prioritization
- Cash Handling
- Decision Making
- Customer Service
Timeline
Finance Manager
Rusnak BMW
06.2025 - Current
Finance Manager
Land Rover Woodland Hills
05.2023 - 06.2025
Finance Manager
Land Rover Newport Beach
12.2021 - 04.2023
Finance Manager
Lexus of Woodland Hills
08.2019 - 12.2021
Finance Manager
Lexus of Glendale
06.2016 - 08.2019
Internet Sales Consultant
Galpin Motors
06.2003 - 07.2016
Associate of Arts - Liberal Arts And General Studies
Los Angeles Pierce College