Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathy Fipps

Grand Prairie,TX

Summary

Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position in Hospital environment. Ready to help team achieve company goals. Dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand, CCC with over 20 years of successful experience in mobility. Recognized consistently for performance excellence and contributions to success in mobility, hospital discharge industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

CCC Sales Representative

Numotion
Dallas, TX
07.2018 - 12.2021
  • Identified customer requirements and suggested targeted insurance products based on needs.
  • Established strong customer and community relationships to help develop additional leads and referrals.
  • Identified customer needs to communicate and offer additional products and services to enhance experiences.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Knowledgeable in all aspect's of mobility equipment,
  • ICD 10 coding,
  • Knowledgeable with Medicaid, Medicare, Private Insurance

CCC

Majors Medical Service
Dallas, TX
04.2007 - 07.2018
  • Identified customer requirements and suggested targeted insurance products based on needs.
  • Established strong customer and community relationships to help develop additional leads and referrals.
  • Identified customer needs to communicate and offer additional products and services to enhance experiences.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Knowledgeable in all aspect's of mobility equipment,
  • ICD 10 coding,
  • Knowledgeable with Medicaid, Medicare, Private Insurance

Education

High School Diploma -

Pampa High School
Pampa, TX
03.1979

Skills

  • Insurance Coverage Verification
  • Verbal and Written Communication

  • Records Maintenance
  • Insurance Policy Sales
  • Administrative Functions
  • Insurance Eligibility
  • Service-Oriented
  • Data Entry
  • Customer Complaint Resolution
  • Medicare Compliance
  • HIPAA Compliance
  • Scheduling appointments

Timeline

CCC Sales Representative

Numotion
07.2018 - 12.2021

CCC

Majors Medical Service
04.2007 - 07.2018

High School Diploma -

Pampa High School
Kathy Fipps