Kathy Garcia
Summary
Conscientious Healthcare professional offering over 3 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. I also have 7 years of customer service experience. Focused medical assistant with advanced knowledge of administrative and clinical procedures. Supports efficient patient flows by keeping rooms ready, charts prepared and problems handled. Skilled in completing in-office tests and routine blood draws.
Overview
7
7
years of professional experience
Work History
Back Office Medical Assistant
Southwest Heart Institute (KM Strategic) Cardiology
Hemet, CA
09.2022 - Current
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Maintained vendor spreadsheet with contact information for easy use by administrative and clinical staff.
- Ordered prescription refills on behalf of existing office patients.
- Placed laboratory tests and scan results in EMR for provider review.
- Triaged patients in-person and via telephone to help optimize clinical resources.
- Cross-trained in front-office procedures to back up reception staff.
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
- Helped nurses and doctors with patient procedures such as treadmill stress test and Echocardiogram stress test examinations.
- Assisted back office leads with managing inventory and restocking examination rooms and stations.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared and administered medications to alleviate patient symptoms.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Medical Assistant
MFI Recovery
San Jacinto, CA
04.2021 - 09.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Tested and recorded blood glucose levels.
- Prepared initial patient charts for admission.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ordered and prepared reagents and supplies.
- Ambulated, turned and positioned patients.
- Obtained full backgrounds of patient's drug abuse history for providers to fully work their recovery process.
- Observed patient's taking their Suboxone and administering Sublocade and vivitrol injections.
- Treating detox from alcoholism.
Assembly Line Worker
Select Staffing Agency
Murrieta, CA
02.2021 - 04.2021
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Completed durable assemblies and subassemblies with hand and power tools.
- Followed outlined specifications to implement assembly plans.
- Performed hand-finishing of final products after assembling component parts for items.
- Conducted quality assurance inspections on finished components and identified issues.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
- Inspected and tested components, assemblies and power tools for proper functionality.
- Identified machinery malfunctions by performing troubleshooting tasks.
- Buffed out minor scratches and imperfections to improve product quality.
- Put hazardous materials in properly marked containers to avoid injuries or contamination.
- Calibrated equipment to maintain optimal performance.
- Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances.
- Analyzed project specifications and other instructions prior to job start to pinpoint tasks and determine completion dates.
- Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
- Removed rough spots to enhance parts alignment and improve finishes.
- Used basic mathematical abilities to calculate materials, hourly rates and other relevant details.
Back Office Medical Assistant
(KPC Management) Dr. Mathias And Associates
San Jacinto
05.2020 - 04.2021
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Maintained vendor spreadsheet with contact information for easy use by administrative and clinical staff.
- Ordered prescription refills on behalf of existing office patients.
- Placed laboratory tests and scan results in EMR for provider review.
- Triaged patients in-person and via telephone to help optimize clinical resources.
- Cross-trained in front-office procedures to back up reception staff.
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
- Helped nurses and doctors with patient procedures such as PFT's, EKG, cognitive tests, Snellen test, injections, and orthostatic blood pressures.
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
- Transmitted paperwork between providers and insurance companies to facilitate billing.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared and administered medications to alleviate patient symptoms.
Canvassing Team Leader
Horizon Solar Power
Hemet, Ca
08.2015 - 05.2019
- Went to over 200 doors over 10 miles daily to educate and sign up potential customers.
- Collected and documented customers billing information their electric company.
- Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
- Interacted with and educated over 100 electric company customers in all areas to promote solar power.
- Conducted interviews with participants to assess eligibility.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Explained questions in better detail for interviewees to allow truthful answers.
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Observed participants and recorded results.
- Assisted with project planning and execution of research.
- Built rapport with potential customers and was there from appointment setting, to inspection, installation, and county inspection.
- Made myself available for all my customers to call 24/7 so they knew I was there for them.
Education
Medical Assistant - Medical Assisting
North-West College - Riverside
Riverside, CA07.2020
GED -
El Prado Adult School, Frontera Calif. Institution For Women
Corona, CA05.2014
Skills
- EMR Systems
- Sterile Procedures and Techniques
- Patient Toileting
- Patient Interviews
- Medical History Collection
- Subcutaneous Injections
- Medical Histories and Vital Statistics
- Assisting with Physical Exams
- Restocking Lab Supplies
- Phlebotomy Blood Draws
- Proper Sterilization Techniques
- Human Anatomy and Physiology
- Simple Dressings
- Pulmonary Function Tests (PFTs)
- Clinical Applications
- Wound Care and Irrigation
- Patient Skin and Nail Care
- OSHA Regulations
- Customer Service
- Charting Expertise
- Direct Patient Care
- Backing Procedures
- Patient Medical Histories
- Patient Assessments
- Answering Questions
- Specimen Collection
- Electronic Medical Record
- Administrative Duties
- Using Scales
- Patient Relations
- Proper Waste Disposal
- Monitoring Patient Progress
- Stocking Supplies
- Efficiency Improvement
- Pulse Volume Recording
- Vaccination Administration
- Electrocardiographic Rhythm Recognition
- Managing Prescription Refills
- Patient Management
- Needs Assessment
- Phlebotomy
- Medical Terminology
- Equipment and Instrument Sterilization
- Explaining Procedures to Patients
- HIPAA Regulations
- Family Education
- Preventive Maintenance
- Medications Familiarity
- 2D Scanning
- General Housekeeping Abilities
- EKG Set Up and Monitoring
BLS certified
BLS certified
CPR certified
AED certified
First Aid certified
Timeline
Back Office Medical Assistant
Southwest Heart Institute (KM Strategic) Cardiology
09.2022 - Current
Medical Assistant
MFI Recovery
04.2021 - 09.2022
Assembly Line Worker
Select Staffing Agency
02.2021 - 04.2021
Back Office Medical Assistant
(KPC Management) Dr. Mathias And Associates
05.2020 - 04.2021
Canvassing Team Leader
Horizon Solar Power
08.2015 - 05.2019
Medical Assistant - Medical Assisting
North-West College - Riverside
GED -
El Prado Adult School, Frontera Calif. Institution For Women