Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathy Hardin

Phoenix,AZ

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

12
12
years of professional experience
1973
1973
years of post-secondary education

Work History

Customer Service Representative

Calibrus
Phoenix, Az
07.2011 - 05.2023
  • Assisted customers with inquiries and resolved issues effectively.
  • Managed customer accounts and updated information in the system.
  • Collaborated with team members to improve service delivery strategies.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.

Deacon Secretary

Church On The Street Phoenix
Phoenix, Az
09.2013 - 09.2017
  • Delivered engaging sermons to diverse community members at local outreach
  • Took calls from people who needed help.
  • Provided counseling and guidance to individuals seeking spiritual advice.
  • Completed day-to-day duties accurately and efficiently.

Education

Crockett State School For Girls
Crockett, Tx

Skills

  • Customer service
  • Conflict resolution
  • Account management
  • Data entry

Timeline

Deacon Secretary

Church On The Street Phoenix
09.2013 - 09.2017

Customer Service Representative

Calibrus
07.2011 - 05.2023

Crockett State School For Girls
Kathy Hardin