Kathy Junge

Hostess who answers phones for reservations and out going orders.

Waited on customs, used the cash register and maintained a neat and clean environment

• Processed customer transactions efficiently using point-of-sale systems.
• Managed cash register operations, ensuring accuracy in cash handling and balancing.
• Assisted customers with inquiries, providing exceptional service to enhance satisfaction.

Booked appointments for the catering mgr. Greeted clients discussed banquet plans. Showed clients around the venue

• Trained and mentored team members on best practices and operational procedures.
• Oversaw daily operations to ensure efficiency and quality standards.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.