Kathy Lusk
Mulvane,US
Summary
Experienced debt collector with [25] years of expertise in debt collection and collections processing. Demonstrated success in efficiently pursuing outstanding accounts and retrieving unpaid balances. Exceptional negotiation skills in creating realistic repayment plans to reduce debt.
Overview
23
23
years of professional experience
Work History
Medical Billing and Claims
Cardiovascular Consultants
- Provided essential support to the medical billing team, allowing for a more efficient and effective overall operation within the department.
Medical Billing and Claims
Pulse Systems, Inc.
- Prevented unnecessary loss of revenue due to late or incomplete billing by meticulously tracking all accounts and ensuring timely submission of accurate claim forms.
Derby Assisted Living/ Dietary Aide
Derby Assisted Living
09.2022 - 02.2023
- Served meals to residents in accordance with established schedules and dietary procedures.
Capital Federal/Teller
Capital Federal
06.2019 - 08.2021
- Worked with Cash and Checks, Balancing, Applied payments to accounts
Dillons/Cashier
Dillons
05.2018 - 05.2019
- Greet Customers, checked through customers items
Express Personnel-Mid-Ks Women’s Center
Express Personnel-Mid-Ks Women’s Center
01.2017 - 05.2018
- Worked accounts, applied payments, called patients on past due accounts, sent statement’s and collection letters, worked up payment plans, went over billing with patients explaining charges on acct and insurance denials.
Patient Registration
Via Christi St. Francis
01.2010 - 01.2013
- Registered patients coming into the Emergency room
- Entered in their insurance information and verified insurance was open
- Worked on bed-board assigning patients to available beds
- Put in Doctor’s requests for medicines, x-ray, sono, CT scans.
Mortgage Collection
Fidelity Bank
01.2006 - 01.2008
- Set up payment arrangements and collected on past due accounts
- ReferredAccounts for modification and foreclosure
- Kept in contact with customers to evaluate their current financial issues.
Account Representative and Collector
Cox Communications
01.2005 - 01.2006
- I worked for this company collecting on past due accounts
- Setting up work Orders and disconnections and offering new products on a commission and base salary pay.
Skip Tracer/Collector
IMC Financial
01.2000 - 01.2004
- I worked for this company for 4 years as a Skip-tracer/collector
- In this position I tracked down customers who ran out on a bad debt.
Education
Vocational in Medical Billing and Coding - Medical Insurance Billing
National American University
06.2013
Skills
- Bed board, verifying medical insurance information
- Microsoft word, outlook, some excel experience
- HIPAA Compliance Knowledge
- Medical Billing Software Proficiency
- Claims Processing Proficiency
- Professionalism and Ethics
- Insurance Verification
- Data Entry Efficiency
- Accounts receivable management
- Continuous learning mindset
- Electronic Health Records Experience
Additional Information
GPA: 3.6
Salaryinformation
- Via Christi St. Francis, Patient Registration, $30,000 per year
- Pulse Systems, Inc., Medical Billing and Claims, $32,000 per year
Additional Education
- Sidney’s Cosmetology School, Cosmetology
- Cowley County Community College, English Comp 1 & Computer Applications
- Career Education Systems, Real Estate License
- National American University, Medical Billing and Coding degree
Camping, Horses, gardening,
I love to go camping to get away to other places and enjoy the peace and tranquility. I have always loved horses since I was young. I have 3 horses of my own and they are great to have around for mental and enjoy riding. I have always loved to be outside making things grow and seeing the accomplishments of my hard work
Timeline
Derby Assisted Living/ Dietary Aide
Derby Assisted Living
09.2022 - 02.2023
Capital Federal/Teller
Capital Federal
06.2019 - 08.2021
Dillons/Cashier
Dillons
05.2018 - 05.2019
Express Personnel-Mid-Ks Women’s Center
Express Personnel-Mid-Ks Women’s Center
01.2017 - 05.2018
Patient Registration
Via Christi St. Francis
01.2010 - 01.2013
Mortgage Collection
Fidelity Bank
01.2006 - 01.2008
Account Representative and Collector
Cox Communications
01.2005 - 01.2006
Skip Tracer/Collector
IMC Financial
01.2000 - 01.2004
Medical Billing and Claims
Cardiovascular Consultants
Medical Billing and Claims
Pulse Systems, Inc.
Vocational in Medical Billing and Coding - Medical Insurance Billing
National American University
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