Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Medical ReceptionistFront Desk ReceptionistLocation Preference
On-SiteLocation: Farmington, CT, US
Open to relocation: No
Open To Work
Kathy M. Moore
Farmington,CT
Work Preference
Summary
Detail-oriented medical receptionist with experience in managing patient scheduling, insurance verification, and medical records. Known for strong communication skills and commitment to enhancing patient experiences in a fast-paced healthcare environment.
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Overview
2027
2027
years of professional experience
Work History
Home Health Aide
Visiting Angels Home Care
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health conditions, reporting changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications according to prescribed schedules and guidelines.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Medical Receptionist
Waterbury Pulmonary Associates
11.2024 - Current
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Coordinated insurance verification processes to ensure accurate billing and coverage details.
- Assisted patients with registration and intake procedures, enhancing overall patient experience.
- Processed medical records and maintained confidentiality in compliance with HIPAA regulations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
Diploma - Medical Assistant Program
Porter & Chester Instatute
Waterbury, CT06-2023
Associate of Science - Business Communication
Berkshire Community College
Pittsfield, MA06-2014
Skills
- Front desk operations
- HIPAA compliance
- Reminder calls
- Co-payment collection
- Time management
- Adaptable and flexible
- Insurance authorizations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
Timeline
Medical Receptionist
Waterbury Pulmonary Associates
11.2024 - Current
Home Health Aide
Visiting Angels Home Care
Diploma - Medical Assistant Program
Porter & Chester Instatute
Associate of Science - Business Communication
Berkshire Community College