Open To Work
Kathy Morgan
Regional Health Management Corporation
Woodland,AL
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Office AssistantLead TellerBranch Banker II
Work Type
Full Time
Location Preference
On-Site
Location:
Woodland, AL
Open to relocation:
No
21
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Office Assistant
3 Years 7 Months- Managed paitent check in and check out processes
- Provided general administrative support, including data entry, copying, scanning, and filing documents
- Making collection calls to patients with outstanding balances
- Verified insurance eligibility and benefits
- Collected copays and patient payments
- Scheduled and coordinated appointments
- Prepared and maintained documents, reports, and correspondence in an efficient and timely manner
Lead Teller
3 Years 9 Months- Supervised a team of tellers to ensure efficient daily operations and compliance with banking policies
- Resolved customer inquiries and concerns promptly and effectively, resulting in high customer satisfaction rates
- Acted as the main point of contact for complex customer inquiries and issue resolution
- Managed daily cash drawer balancing and vault operations, ensuring compliance with banking regulations and protocols
- Collaborated with branch management to implement new procedures and initiatives to improve operational efficiency and customer service
- Conducted regular training sessions for teller staff on new policies, products, and procedures to enhance job performance and compliance with banking regulations
Branch Banker II
13 Years 3 Months- Assisted with branch operations, including teller transactions, cash handling, and opening/closing procedures to ensure compliance and security
- Acted as a trusted advisor to customers, resolving complex banking inquiries and ensuring a positive customer experience
- Processed a wide range of banking transactions accurately and efficiently, including deposits, withdrawals, and loan payments
- Built and maintained strong customer relationships to enhance retention and drive revenue growth
- Promoted bank products and services to meet sales goals and contribute to overall branch success
Education
Certification - CBT Courses
- Completion of Branch Banker II CBT courses
- Continued education through the Learning Center
High school diploma - Highschool
Skills
Excellent communication skills
Ability to analyze numbers and collect payment
Loyal team member and customer service representative
Proficient in Microsoft Office programming
Attention to detail
Timeline
Office Assistant
Regional Health Management Corporation
01.2023 - CurrentRead More
Lead Teller
First Bank Of Alabama
01.2019 - 10.2022Read More
Branch Banker II
Branch Banking & Trust
10.2005 - 01.2019Read More
Pennfoster High School
High school diploma from Highschool
Read More
BB&T University
Certification from CBT Courses
Read More