Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Responsibilities included:
Taking care of customers' needs who were awaiting car service, potential customers looking to purchase a vehicle, ensuring that fellow team members were attended to...
Point person for a variety of vendors (Red Diamond, Royal Cup, Coca Cola, Edgar's, Cintas, Shred just to name a few...).
Responsible for ordering flowers, gifts, etc... for all occasions for customers and fellow employees.
Culture Champion for both Irondale and Hoover campuses.
*conducted weekly meetings w/ Culture Team
*worked closely with GM on staff issues
*held to the highest standard in exhibiting our culture where our mantra was "to Go above and beyond daily for the customers to give them the best customer experience."