Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathy Olson

SACRAMENTO,CA

Summary

Proven Parts Service Manager with a track record of enhancing operational efficiency at AutoZone by leveraging expertise in training & development and basic math skills. Excelled in collaboration and written communication, significantly improving inventory accuracy and customer service. Demonstrated exceptional ability to manage financial transactions and optimize staff productivity. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

26
26
years of professional experience

Work History

Countersales

NAPA Auto Parts - Genuine Parts
Sacramento
10.2006 - 04.2022
  • Sold auto parts to customers, ensuring accurate transactions and product knowledge.
  • Balanced the register daily, maintaining financial accuracy and accountability.
  • Provided exceptional customer service by locating specific auto parts and addressing inquiries.
  • Maintained accurate inventory records.
  • Ensured precise inventory tracking.
  • Kept inventory numbers up to date.

Parts Service Manager

AutoZone
Sacramento
01.1996 - 02.2006
  • Analyzed technical documents and manufacturer instructions to accurately repair and adjust motorcycle components, including brakes, drive chains and transmissions.
  • Tracked employee attendance and performance metrics using established systems.
  • Coordinated with service department to ensure availability of necessary parts for repairs.
  • Managed cash deposits and ensured accurate financial transactions.
  • Coordinated staff scheduling to optimize workflow and productivity.
  • Oversaw cash handling and staff scheduling to maintain operational efficiency.

Education

High School Diploma -

Martin Luther King High School
Sacramento, CA
05-1977

Skills

  • Training & Development
  • Collaboration
  • Written communication
  • [Type] Software Proficiency
  • Basic math
  • Time management

Timeline

Countersales

NAPA Auto Parts - Genuine Parts
10.2006 - 04.2022

Parts Service Manager

AutoZone
01.1996 - 02.2006

High School Diploma -

Martin Luther King High School
Kathy Olson