Vincent Ruble

• Provided excellent customer service for external customers including internal technical service dept customers through clear communication, efficient issue resolution, and thorough knowledge of products and services offered.. new customer marketing ideas and enactment.
• Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders from numerous manufactures for all outside customers and internal service dept technical personnel.
• Posses comprehensive understanding of proprietary software systems, online portals for ordering, invoicing, technical parts research from many top tier manufactures world wide.
• Assisted with training new team members, sharing insights and best practices.
• Provided expert product knowledge of component level, complicated and technical matters concerning parts needs on newer technology enhanced machinery.
• Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.

Day to day Company wide Operations that encased obtaining dealer agreements and maintaining manufacture and supply vendors. oversight of internal and external repair services, parts and equipment sales , After sales care . rental machines, rental contracts, deliveries, invoicing , procurement of all supplies, tools, shop equipment, service vans and delivery vehicles , all customer service agreements , parts and machinery inventory. tech training, safety measures training. Facilities/buildings property upkeep maintenance. Meeting all customers and attending all meetings and vendor training with all grocery retail chains and home improvement store chains, Central Ohio school districts.

Production machinery and systems safe practices inspections. Safe procedures coordinator , safety mechanism improvement coordinator. economics studies coordinator. Team safety topics and training coordinator.

Machinery operations improvement technician. machinery changeover oversight technician. Chemical mixing equipment safety procedures coordinator. safety document formation for reporting procedures and findings and improvements to plant safety manager for ANSI,NSC,NSA, OSHA audits and planning.

Rewarding and challenging years of exciting TAD placements . Constant training, testing, job positions with advancement in ranks. I was awarded many commendations, visited 19 countries around the globe on a few naval ships and land based compounds.. technical training at ntc and ftc installations in Naval vessel engineering systems electromechanical systems. Attended military mid level management courses as making rank advancements.

Honorable discharge .