Kathy Pheap
Signal Hill
Summary
Resourceful Engineering Administrative Assistant known for high productivity and efficient task completion. Specialize in technical documentation management, workflow optimization, and project coordination. Excel in communication, problem-solving, and time management to enhance team effectiveness and meet project deadlines.
Overview
20
20
years of professional experience
Work History
Engineering Administrative Assistant
Micron Technologies Inc.
Irvine
04.2021 - Current
- Enforce Company Site policy such as handle company Covid Protocols, site rules and regulations.
- Supervise site making sure site remains operational.
- Facilitated with sites Building management "The Boardwalk" for maintenance.
- Keeping track of Director calendar, meetings, Expense, and travel dates.
- Site Point of Contact as well as acting manager when site Director is unavailable.
- Assistants with New On-board Team member. Submit information to security team for badge access.
- Shipping and Receiving.
- Travel / Events Coordination.
- Calendaring/ Scheduling - Conference and office scheduling on Outlook. Prepared amenities for meetings, conferences, and visitors.
- Organize and resolve conflicts with schedule conflicts.
- Coordinate lunch orders for 25+ team members.
- Taking an inventory of office supplies on a regular basis to maintain supplies.
- Reconciling financial statements.
- SAP/Concur
- Maintain documents and company records. Reviewing, prioritizing, and responding to emails.
- Coordinate site projects, upgrades, and repairs.
- Assisted with onboarding new employees within the engineering, sales and legal department.
- Prepared correspondence, memos, emails, and other communications for Irvine Site.
- Oversaw safety protocols to ensure compliance with industry standards.
- Conducted regular inspections to maintain site cleanliness and orderliness.
- Assisted in scheduling maintenance and repairs for equipment and facilities.
- Resolved onsite issues promptly to minimize disruptions in operations.
- Managed daily operations of the site, including staff and contractors.
- Established policies, procedures and guidelines for the operation of the site.
- Maintained daily communication with subcontractors and inspectors to drive forward progress of project.
- Ensured compliance with safety protocols, regulations and standards.
- Reviewed project plans regularly to ensure deadlines are met on time.
- Scheduled maintenance tasks and ensured all equipment was functioning properly.
- Prepared budgets and monitored expenses to stay within allocated limits.
- Cleaned or prepared construction sites to eliminate hazards.
- Inspected sites before and after construction projects.
Manager, Customer Service, Executive Assistant
Biomedical Services Technologies
Lakewood
10.2015 - 04.2021
- Organize and pay company bills in a timely manner.
- Handle company travel arrangements, schedule appointments, coordinate drop off and pick up of deliveries.
- QuickBooks experience working with AP/AR, clear payments, bill customers, create and modify repair orders for employees, generate packing slips for shipments and create purchase orders to our vendors.
- Schedule necessary appointments for clients as needed.
- Handle inventory of all medical equipment and office supplies.
- Generate RGA/RMA on behalf of customers sending in repairs prior to shipment or drop off.
- Educate customers on which repairs are needed and request approval for them to be worked on.
Esthetician Assistant, Customer Service, Receptionist, Executive Assistant
Beth J. Skin care
Norwalk
06.2013 - 11.2013
- Greeted incoming clients and directed them to appropriate locations for their care.
- Prepared clients for skin treatments.
- Assisted the Esthetician while they were giving client's skin treatments.
- Handled booking and client transactions.
- Followed up with customers regarding their appointment scheduling.
Customer Master Data Support Agent Seasonal
See's Candies
Carson
11.2012 - 02.2013
- Speak with customers to Communicate any discrepancies and updates with customers and business partners.
- Ensure all customer accounts are properly created, updated and coded.
- Processed collateral requests and email customers for additional information as needed.
- Audit Quantity Discount shop orders, cleared orders in the system and cleared "Store Orders Not Cleared" report.
Data Assurance
Consolidated Precision Products /Aerospace
Cudahy
07.2006 - 01.2008
- Reviewing paperwork upon being shipped.
- Verify Product numbers are correct and matching physical products before generating the final Bill of Lading.
- Verify shipping address and Contact number & contact customers as needed.
- Sign off approval for shipments to be picked up.
- Determine Freight or Ground shipping method as needed based on supply order size, weight & quantity.
- Schedule & Present Aerospace product to Source Inspectors based on what they've inquired or have ordered; they want to make sure that what they've ordered or bought is suitable for their company and also if it's the right quality.
Education
Bellflower Beauty College
Lakewood, CAHigh School -
Polytechnic High School
Long Beach, CASkills
- Event coordination
- Customer service
- Scheduling and calendaring
- Budgeting and expense tracking
- Office administration
- Safety compliance
- Team collaboration
- Document management
- Meeting facilitation
- Administrative procedures
- Event planning
- Scheduling
- Multitasking
- Excellent communication
- Office management
- Expense reporting
- Appointment coordination
References
- Garth Ellwood, Owner of Biomedical Services Tech, 562-397-0761
- Michael Oeun, Lead Bio-Med Technician at USOC, 562-235-8071
- Vanna Pheap, Safran Aerospace Engineer, 562-235-8038
Personal Information
Citizenship: US Citizen
Timeline
Engineering Administrative Assistant
Micron Technologies Inc.
04.2021 - Current
Manager, Customer Service, Executive Assistant
Biomedical Services Technologies
10.2015 - 04.2021
Esthetician Assistant, Customer Service, Receptionist, Executive Assistant
Beth J. Skin care
06.2013 - 11.2013
Customer Master Data Support Agent Seasonal
See's Candies
11.2012 - 02.2013
Data Assurance
Consolidated Precision Products /Aerospace
07.2006 - 01.2008
Bellflower Beauty College
High School -
Polytechnic High School