Kathy Reichard-Ellavsky
Palm Coast
Summary
Dynamic and dedicated professional with extensive experience at Delta Air Lines, excelling in communication and guest services. Proven ability to foster relationships and enhance passenger experiences while adhering to company policies. Recognized for calmness under pressure and adaptability, ensuring smooth operations in diverse environments.
Overview
33
33
years of professional experience
Work History
Flight Attendant
Delta Air Lines, Inc
Boston
05.1981 - 12.2012
- Participated in pre-flight briefings with cabin, gate, and cockpit crews.
- Adhered to company policies regarding security measures and protocol.
- Anticipated needs of passengers to enhance comfort and promote an enjoyable flight.
- Communicated information regarding both routine and irregular flight operations.
- Facilitated relationships with both our "internal" and "external" customers.
Administrative Assistant
Pennsylvania Stage Company
Allentown
06.1980 - 03.1981
- Greeted visitors in a professional manner.
- Answered incoming calls and typed correspondence.
- Assisted with the transportation and housing needs of out-of-area cast members.
- Helped organize cast and crew receptions, auditions, and workshops.
- Maintained positive working relationships with fellow staff, interns, and management.
Education
Bachelor of Arts - English Liberal Arts
Kutztown University of Pennsylvania
Kutztown, PA05-1980
Skills
- Communication skills
- Team collaboration
- Cultural sensitivity
- Public interaction
- Calm under pressure
- Brand promotion
- Guest services
- Reliability and punctuality
- Emergency response coordination
- Report generation
- Empathy and patience
- Company policy adherence
- Strong work ethic
- Adaptability and flexibility
- Leadership qualities
Affiliations
- Past-President of the Palm Coast Historical Society
- "Remembering Heroes" Award Recipient for Community Service
- Citizens Academy Graduate - City of Palm Coast, Flagler County & FPC Schools
- Member of the Grand Haven Women's Club (Past Chair of Civic Engagement)
- Member of the American Association of University Women (Portrayed local Bunnell Suffragist Alice Scott Abbott in skits and at commemorative events)
- Member of Flagler Tiger Bay
- Silver Life Member of the NAACP
Timeline
Flight Attendant
Delta Air Lines, Inc
05.1981 - 12.2012
Administrative Assistant
Pennsylvania Stage Company
06.1980 - 03.1981
Bachelor of Arts - English Liberal Arts
Kutztown University of Pennsylvania
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