Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kathy Sanchez

Gilbert,AZ

Summary

Procedure Coordinator with a proven track record at Trinity ENT, excelling in scheduling coordination and documentation management. Experienced with insurance verification processes, ensuring accurate and timely handling of patient information. Utilizes strong analytical skills to identify and resolve discrepancies, maintaining seamless operational flow. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports.

Overview

19
19
years of professional experience

Work History

Procedure Coordinator

Trinity ENT
06.2020 - Current
  • Answer telephone calls to offer office information, answer questions, and direct calls to staff.
  • Manage multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
  • Verify insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
  • Maintain accurate patient records for proper tracking of patient history and treatment.
  • Confirm appointments one day prior to minimize missed appointments and maximize clinic utilization.
  • Coordinate with other departments to facilitate seamless operation and excellent patient care.
  • Collaborate with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
  • Provide backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Store Associate

In-N-Out Burger
07.2006 - 02.2020
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Managed efficient cash register operations.
  • Responsible for training new hires and helping upper management with daily and monthly objectives.

Education

Medical Administrative Certificate - Medical Administrative Assisting

Pima Medical Institute
Mesa, AZ
02-2020

Skills

  • Scheduling coordination
  • Documentation management
  • Insurance Verification
  • Referrals
  • EMR/EHR
  • eClinical Work
  • Athenahealth
  • AdvancedMD
  • HIPAA
  • OSHA

Languages

Spanish

Timeline

Procedure Coordinator

Trinity ENT
06.2020 - Current

Store Associate

In-N-Out Burger
07.2006 - 02.2020

Medical Administrative Certificate - Medical Administrative Assisting

Pima Medical Institute

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