Kathy Sieglaff
Marshall,WI
Summary
Driven by a results-focused approach, I leveraged my problem-solving abilities and organizational skills at Great Lakes/Nelent to enhance payment processing efficiency and safeguard financial data, demonstrating reliability and attention to detail through successful audits and streamlined procedures.
Overview
22
22
years of professional experience
Work History
Food Demonstrator
Club Demonstration Services At Costco
03.2024 - Current
- Managed time efficiently when setting up/breaking down demonstration stations at various locations within the store.
- Prepared demonstration foods and placed on napkins or plates for attractive display.
- Promoted brand awareness through effective communication and presentation skills during demonstrations.
- Enhanced customer satisfaction by providing engaging and informative food demonstrations.
Payment Specialist and Reconciliation Analyst
Great Lakes/Nelent
08.2005 - 02.2024
- Performed various administrative tasks related to payments, including generating reports, updating records, and maintaining accurate documentation.
- Developed strong relationships with banks, credit card processors, and other external partners for seamless collaboration in handling payments.
- Enhanced payment processing efficiency by streamlining procedures and implementing automation tools.
- Evaluated and recommended improvements to current payment systems, leading to increased efficiency and reduced processing times.
- Managed the reconciliation of student loans for accuracy for the Dept of Education
- Safeguarded sensitive financial data through strict adherence to privacy policies and implementation of robust security measures. With regular quality audits.
Supervisor of Commercial Tank Division
Independent Inspections
08.2002 - 04.2004
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Completed yearly state audits with state controllers
Education
High School Diploma -
Hamiliton High School
Milwaukee, WISkills
- Verbal and written communication
- Multitasking
- Organizational Skills
- Reliability
- Self Motivation
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
Timeline
Food Demonstrator
Club Demonstration Services At Costco
03.2024 - Current
Payment Specialist and Reconciliation Analyst
Great Lakes/Nelent
08.2005 - 02.2024
Supervisor of Commercial Tank Division
Independent Inspections
08.2002 - 04.2004
High School Diploma -
Hamiliton High School