Kathy Williams

• Achieved company growth by implementing strategic plans and streamlining operations.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Enhanced brand reputation with effective marketing campaigns and public relations efforts.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Handle bookings, recordings, publishing, promote, oversee social media, website and digital platforms
• Directed launch of innovative products, capturing new market segments and driving revenue growth.

• Assisted student in learning preparation for exams, homework, projects, lesson plans and study skills and with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the student personal space.

Overall management, development, design and planting. Maintenance and team supervision and training. Soil management and irrigation. Equipment and tool maintenance.

• Developed innovative solutions to complex problems, resulting in improved organizational performance.
• Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Enhanced customer satisfaction by streamlining communication channels and improving response times.
• Reviewed employee concerns and new opportunities to drive business strategies.

Provide basic care, bathing, dressing, monitor vital signs and assist with mobility. Communication: Report changes to healthcare professionals. Light housekeeping, assist with meals and cleaning. Administer medications. Schedule appointments. Order and pick up supplies

• Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

• Keyholder: Supervised day-to-day operations to meet performance, quality and service expectations.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Retail associate commuter, follow up with venders, receiving /unpacking.
• Trained new employees on customer service, money handling and organizing strategies.
• Contributed to event marketing, sales and brand promotion.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Maintained current knowledge of evolving changes in marketplace. Ads and planograms.
• Optimized staffing resources during peak periods to minimize customer wait times and ensure smooth transactions for all patrons.

• Keyholder: Enhanced customer satisfaction with timely and accurate loan assessments, providing clear communication throughout the process.
• Reduced loan processing time by implementing efficient workflow management systems.
• Keyholder. Application process to repayment and compliance. Daily reports, cash handling,bank deposits.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency.
• Supported fellow cashiers with additional tasks, contributing to overall team efficiency.
• Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.

• Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
• Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Efficiently managed register functions such as opening/closing procedures, drawer audits, and cash handling best practices.

• Keyholder 2nd shift: Provided exceptional support to management, assisting in daily operations and decision-making processes.
• Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
• Created a positive work environment for staff members, promoting teamwork and employee morale.
• Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.

• Keyholder 2nd shift: Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
• Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
• Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
• Built positive relationships with customers to increase repeat business.

• Keyholder: K & B Fashions: Overall management. Retail stock & inventory Mgr. Merchandise buyer. Increased client base by identifying new business opportunities and establishing strategic partnerships.
• Keyholder: Bobby Auto Sales: Auto sales receptionist, customer support, buyer, assist with auto repo.
• Application process to repayment & compliance. Inventory & Merchandise Specialist. Display/Showcase. Daily monthly reports.
• Phase 2 / Chapter 2: Conducted market research to identify potential areas for expansion and competitor trends.
• Plan, manage, organize events, negotiate contracts, oversee venue set up, technical requirements, promote events and bookings.