Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Urbaez

Winterville,NC

Summary

Dynamic and self-motivated professional with extensive experience at GFL, excelling in customer service and time management. Proven ability to enhance front-end performance and optimize operations, consistently achieving productivity goals. Strong communicator and critical thinker, dedicated to fostering teamwork and improving processes in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Front End Associate

GFL
12.2024 - Current
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
  • Communicated with dispatchers concerning delays, unsafe sites, accidents, equipment breakdowns and other maintenance problems.
  • Executed and performed daily safety and maintenance checks on garbage truck and related equipment.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
  • Increased productivity by completing assigned routes within specified timeframes despite weather or road conditions challenges.
  • Verified assigned truck fully-fueled and safe to operate and required paperwork on board before leaving yard.

Class A Dry Van Driver

Swift Transporation
11.2022 - 06.2024
  • Conducted inspections on vehicles prior to use at beginning of shift each day.
  • Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
  • Maintained vehicle by refueling, performing regular fluid level checks and cleaning interior and exterior of vehicle.
  • Transported elderly and disabled people to and from hospitals and long-term treatment facilities.
  • Participated in ongoing training and professional development opportunities to stay current with industry trends and best practices.

Lowes Home Improvement

Debra Wilson
12.2020 - 09.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Education

Bachelor of Science - Fashion Merchandising

East Carolina University
Greenville, NC
12-2018

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Product restocking
  • Web accessibility standards

Timeline

Front End Associate

GFL
12.2024 - Current

Class A Dry Van Driver

Swift Transporation
11.2022 - 06.2024

Lowes Home Improvement

Debra Wilson
12.2020 - 09.2022

Bachelor of Science - Fashion Merchandising

East Carolina University

Similar Profiles

CREATE PROFILE
Marcus Urbaez