Cameron Butler
Winterville,NC
Summary
Dynamic and results-driven professional with extensive experience at Holiday Inn in Greenville. Proven ability to enhance guest satisfaction through exceptional service and effective lobby oversight. Skilled in credit and cash payments, while fostering strong relationships that drive loyalty and revenue. Adept at training staff and coordinating cross-departmental efforts to meet diverse guest needs.
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Holiday Inn in Greenville
08.2024 - Current
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered customer telephone calls promptly and appropriately handled needs.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Sales Representative
Pecheles Volkswagem
04.2024 - 07.2024
- Met existing customers to review current services and expand sales opportunities.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Built diverse and consistent sales portfolio.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Front Desk Supervisor
Holiday Inn in Greenville
04.2021 - 12.2023
- Created lasting relationships with guests that built loyalty and drove hotel revenue.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs.
Education
Bachelor of Science -
East Carolina University
Greenville, NC12-2026
High School Diploma -
White Oak High School
Jacksonville, NC06-2019
Skills
- Transportation information
- Lobby oversight
- Safety and security procedures
- Guest amenitiesw
- Guest amenities
- Credit and cash payments
- Microsoft office
Timeline
Front Desk Agent
Holiday Inn in Greenville
08.2024 - Current
Sales Representative
Pecheles Volkswagem
04.2024 - 07.2024
Front Desk Supervisor
Holiday Inn in Greenville
04.2021 - 12.2023
Bachelor of Science -
East Carolina University
High School Diploma -
White Oak High School
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