Kathye Ramos
Douglasville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong work ethic and adaptability, eager to learn and grow with your company.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
DREAM Pediatric Dentistry
02.2024 - Current
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Verified patient insurance coverage and eligibility for dental services.
- Explained complex insurance terms and policies to patients, providing clarity and support.
Server
Monterrey Hwy 5
09.2017 - 12.2023
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
Front Desk Receptionist
White Oak Pediatrics
11.2021 - 04.2022
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
Sterilization Technician
Creekside Dental
11.2020 - 04.2021
- Assisted with inventory management of sterile supplies including ordering new supplies when needed.
- Received, sorted and processed dental instruments for sterilization.
- Prepared trays with necessary tools for dentists and hygienists before procedures.
Education
Certified Dental Assistant - Dental Assisting
Dental Careers Institute
11-2020
High School Diploma -
Robert S. Alexander High School
05-2020
Skills
- Time Management
- Listening Skills
- Problem-solving skills
- Team Collaboration
- Strong Work Ethic
- Reliability and punctuality
- Leadership Qualities
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
DREAM Pediatric Dentistry
02.2024 - Current
Front Desk Receptionist
White Oak Pediatrics
11.2021 - 04.2022
Sterilization Technician
Creekside Dental
11.2020 - 04.2021
Server
Monterrey Hwy 5
09.2017 - 12.2023
High School Diploma -
Robert S. Alexander High School
Certified Dental Assistant - Dental Assisting
Dental Careers Institute
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