Kathleen Millard
Business Owner
Lincoln Park,MI
Summary
Dynamic entrepreneur and award-winning sales leader with a proven track record at Pet Care And Walking LLC and Avon Products. Expert in enhancing customer relations and driving sales through strategic marketing and relationship building. Skilled in operations management and team leadership, significantly increasing client satisfaction and business growth.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
22
22
years of professional experience
Work History
Owner
Pet Care And Walking LLC
06.2017 - Current
- Manage day-to-day business operations.
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
- Utilize social media to market business
Ind. Sales Representative
Avon Products
06.2002 - Current
- Enhance client satisfaction by addressing concerns promptly and providing exceptional service.
- Generate additional sales opportunities with upselling and cross-selling techniques.
- Expand customer base through cold calling, networking, and relationship building.
- Increase sales revenue by identifying and targeting high-potential accounts.
- Recruit and manage team of representatives
- Award winning sales team
- Utilize social media to market business
Education
Bachelor of Arts - Social Sciences
Bethel University
Mishawaka, IN05.1994
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
- Business Planning
- Marketing
- Staff Management
- Sales Leadership
- Team Leadership
- Goal Setting
- Scheduling
Websites
Timeline
Owner
Pet Care And Walking LLC
06.2017 - Current
Ind. Sales Representative
Avon Products
06.2002 - Current
Bachelor of Arts - Social Sciences
Bethel University
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