Sujey Soto-Nieves
Tacoma
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
8
8
years of professional experience
Work History
Reciptionist
Geodis
09.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Esthetician
Gleam and Glow Esthetics
06.2021 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
Accountant Assistant
All Service Construction LLC
06.2017 - 06.2021
- Answered phone calls regarding financial matters such as payments due.
- Documented business expenses and sales.
- Helped prepare month-end, quarterly and year-end closings.
- Reconciled bank statements monthly, identifying discrepancies for prompt resolution.
- Used spreadsheets to track data and produce charts.
Education
High School Diploma -
Mount Tahoma High School
Tacoma 09-2021
Associate of Science - Esthetics
Clover Park Technical College
Lakewood, WA09-2021
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Office administration
Languages
Spanish
Timeline
Reciptionist
Geodis
09.2024 - Current
Esthetician
Gleam and Glow Esthetics
06.2021 - Current
Accountant Assistant
All Service Construction LLC
06.2017 - 06.2021
High School Diploma -
Mount Tahoma High School
Associate of Science - Esthetics
Clover Park Technical College
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