Katia Alfaro
Cleveland,TX
Summary
Responsible In-Home Babysitter with successful track record of providing children with fun and healthy environment. Well-versed in building children's routines while handling emotional, social and nutritional needs. Patient and dependable individual possessing caring nature and optimistic attitude paired with determination to make difference in young lives.
Costumer Services
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
In-Home Babysitter
Various Clients
01.2021 - 08.2023
- Care for Children Ages 18 months to 12 years by ensuring a safe environment,preparing and giving meals, Bathing, dressing and administering medicine.
- Demonstrated responsibility by adhering to family-specific rules, expectations, and protocols while caring for the children.
- Reviewed and followed parent directions for children's care.
- Increased family satisfaction by building strong relationships with both children and parents based on trust and communication.
- Enhanced safety measures within the household by performing regular safety checks on toys, furniture items or potential hazards in indoor/outdoor play areas.
Sanitation Worker
PSSI Food Safety Solution
09.2019 - 03.2020
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Customer Service Representative
Phones 4 U
07.2015 - 08.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Phone Technician diagnose and repair mobile Devices.
Education
GED -
AAMA
6001 Gulf Fwy Bldg E, Houston, TX 77023 03.2024
Skills
- Customer Service
- Problem-solving
- Money handling
- Hazardous Materials Handling
Languages
Spanish
Native or Bilingual
Timeline
In-Home Babysitter
Various Clients
01.2021 - 08.2023
Sanitation Worker
PSSI Food Safety Solution
09.2019 - 03.2020
Customer Service Representative
Phones 4 U
07.2015 - 08.2019
GED -
AAMA