Katia Guerrero

Posting Payments

• Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Helped patients complete necessary medical forms and documentation.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
• Completed new patient registrations in software to create accurate and comprehensive records.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
• Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
• Expedited appointment scheduling through effective utilization of office management software systems.
• Managed accounts receivable duties by timely invoicing patients for services rendered while tracking payments received or outstanding balances due accurately.
• Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
• Supported dentist in maintaining accurate documentation of treatment plans for better continuity of care between visits.

• Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Helped patients complete necessary medical forms and documentation.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
• Completed new patient registrations in software to create accurate and comprehensive records.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
• Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
• Managed patient billing processes for timely, accurate payments.
• Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
• Performed various administrative tasks by filing, copying and faxing documents.
• Obtained payments from patients and scanned identification and insurance cards.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

• Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Helped patients complete necessary medical forms and documentation.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
• Completed new patient registrations in software to create accurate and comprehensive records.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
• Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
• Managed patient billing processes for timely, accurate payments.

• Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Helped patients complete necessary medical forms and documentation.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
• Completed new patient registrations in software to create accurate and comprehensive records.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
• Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
• Ensured patient privacy by adhering to all HIPAA regulations during the collection, storage, and sharing of sensitive information.
• Managed patient billing processes for timely, accurate payments.
• Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
• Provided excellent customer service to create positive experiences and build patient trust.
• Expedited appointment scheduling through effective utilization of office management software systems.

• Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Helped patients complete necessary medical forms and documentation.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
• Completed new patient registrations in software to create accurate and comprehensive records.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
• Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
• Ensured patient privacy by adhering to all HIPAA regulations during the collection, storage, and sharing of sensitive information.
• Managed patient billing processes for timely, accurate payments.
• Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
• Provided excellent customer service to create positive experiences and build patient trust.
• Expedited appointment scheduling through effective utilization of office management software systems.

• Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Helped patients complete necessary medical forms and documentation.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
• Completed new patient registrations in software to create accurate and comprehensive records.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
• Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
• Ensured patient privacy by adhering to all HIPAA regulations during the collection, storage, and sharing of sensitive information.
• Managed patient billing processes for timely, accurate payments.
• Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
• Provided excellent customer service to create positive experiences and build patient trust.
• Expedited appointment scheduling through effective utilization of office management software systems.

• Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Helped patients complete necessary medical forms and documentation.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
• Completed new patient registrations in software to create accurate and comprehensive records.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
• Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
• Ensured patient privacy by adhering to all HIPAA regulations during the collection, storage, and sharing of sensitive information.
• Managed patient billing processes for timely, accurate payments.
• Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
• Provided excellent customer service to create positive experiences and build patient trust.
• Expedited appointment scheduling through effective utilization of office management software systems.

• Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Helped patients complete necessary medical forms and documentation.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
• Completed new patient registrations in software to create accurate and comprehensive records.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
• Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
• Ensured patient privacy by adhering to all HIPAA regulations during the collection, storage, and sharing of sensitive information.
• Managed patient billing processes for timely, accurate payments.
• Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
• Provided excellent customer service to create positive experiences and build patient trust.
• Expedited appointment scheduling through effective utilization of office management software systems.

• Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Helped patients complete necessary medical forms and documentation.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
• Completed new patient registrations in software to create accurate and comprehensive records.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
• Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
• Ensured patient privacy by adhering to all HIPAA regulations during the collection, storage, and sharing of sensitive information.
• Managed patient billing processes for timely, accurate payments.
• Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
• Provided excellent customer service to create positive experiences and build patient trust.
• Expedited appointment scheduling through effective utilization of office management software systems.