Katia Loredo
Frisco,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Barista
Kung Fu Tea
06.2022 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Summer Camp Counselor
Summit Climbing, Fitness And Yoga
06.2021 - 07.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Carhop Server
Sonics Drive In
06.2021 - 10.2021
- Answered guest questions and promoted special products.
- Assisted customers in choosing menu items by providing food complementing information.
- Memorized orders and maintained 100% accuracy in high-traffic times.
- Balanced orders on trays weighing over 5 lbs and delivered them to cars while rollarskating.
Education
Currently in High School -
Heritage High School
Frisco, TX05.2024
Skills
- Adaptive and Creative
- Communications Strategies
- Excellent Math Skills
- Adaptable and Flexible
- Serve Customer Needs
- Available Weekends
Languages
Spanish
Full Professional
Chinese (Mandarin)
Professional Working
Timeline
Barista
Kung Fu Tea
06.2022 - Current
Summer Camp Counselor
Summit Climbing, Fitness And Yoga
06.2021 - 07.2023
Carhop Server
Sonics Drive In
06.2021 - 10.2021
Currently in High School -
Heritage High School
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