Katia Ramirez
Las Vegas,NV
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Specialist II
Joseph E. Thiriot Elementary School
2023.08 - Current
- Enhanced office efficiency by streamlining filing systems and implementing digital document management techniques.
- Contributed to successful project completion by collaborating with colleagues on various administrative tasks as needed.
- Provided exceptional support during peak periods, regularly prioritizing tasks based on urgency while maintaining attention to detail.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Ensured timely delivery of mail correspondence both internally and externally through efficient sorting methods.
- Contributed to positive company culture by assisting coworkers whenever possible, fostering a sense of teamwork and collaboration.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
School Aide
CCSD- William V Wright Elementary School
2022.07 - 2023.06
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Created and maintained detailed records of all office activities.
- Coordinated and scheduled meetings and appointments.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Attended staff training sessions, meetings and programs sponsored by school and district.
- Acted as SHA backup
P.E. Aide
CCSD- William V Wright Elementary School
2021.02 - 2022.05
- Maintained safety and security by overseeing students in recess environments.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Operated transactions during school events
Warehouse Representative
Rakuten
2019.05 - 2020.11
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Customer Service Representative
Susan's Cleaning Services
2018.08 - 2019.05
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Created engaging content for Yelp and Thumbtack.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Managed invoicing and payment processing operations.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Education
High School Diploma -
Durango High School
Las Vegas, NV05.2019
Skills
- Correspondence and Office Documents
- Office Supplies and Inventory
- Communication
- Problem-Solving Skills
- Cash Handling
- Visitor Monitoring
- Phone Inquiries
- Listening Skills
- Maintaining Office Records
Certification
- CPR/AED Training
Languages
Spanish
Native or Bilingual
Timeline
Office Specialist II
Joseph E. Thiriot Elementary School
2023.08 - Current
School Aide
CCSD- William V Wright Elementary School
2022.07 - 2023.06
P.E. Aide
CCSD- William V Wright Elementary School
2021.02 - 2022.05
Warehouse Representative
Rakuten
2019.05 - 2020.11
Customer Service Representative
Susan's Cleaning Services
2018.08 - 2019.05
High School Diploma -
Durango High School
- CPR/AED Training
Similar Profiles
Lazuli GentileLazuli Gentile
Volunteer at St. Joseph Elementary SchoolVolunteer at St. Joseph Elementary School
ANGELA HEWINSANGELA HEWINS
Special Education Teacher at Joseph O’Goodwin Elementary SchoolSpecial Education Teacher at Joseph O’Goodwin Elementary School
Stacy ShawStacy Shaw
Teacher at Joseph Martin Elementary SchoolTeacher at Joseph Martin Elementary School