Marissa Rhodes
Fort Mohave,AZ
Summary
With a proven track record at Anderson Ford of Bullhead City, I excel in leveraging my analytical thinking and customer relations skills to enhance office efficiency and client satisfaction. Expert in documentation management and adept at multitasking, I consistently deliver results that exceed employer expectations, demonstrating leadership and a keen eye for detail.
Overview
7
7
years of professional experience
Work History
Office Specialist II
City of Bullhead City
Bullhead City, USA
05.2024 - Current
- Create and pay purchase orders for the Public Works department
- Create and approve permits for right of ways
- Follow up with vendors for invoices
- Record meeting minutes and send them out
- Process invoices and invoice batches for accounts payable
- Review and approve traffic control plans
- Keep detailed logs of plans and permits for City engineer and roads inspector
Assistant Office Manager
Anderson Ford of Bullhead City
Bullhead City, USA
08.2023 - 05.2024
- Posting accounting for new and sold vehicles
- Clearing schedules, posting bank funding, and balancing monthly Ford statements
- Scanning in documents, and data entry
- Processing payments for accounts receivable, delinquent and current accounts
- Performing state and budget audits throughout the year, and helping auditors when they came in
- Reviewing all loan documentation for accuracy and compliance, ensuring all documents are included
Deal Processor
Anderson Ford of Bullhead City
Bullhead City, AZ
07.2020 - 08.2023
- Verifying documentation, including finance contracts, purchase orders, warranty documents, accurate trade payoff amount, power of attorney, odometer statement, trade-in title, supporting documents, and contract amounts.
- Posting accounting for each car deal.
- Running end-of-the-month reports for the sales and finance teams, and configuring bonus pay.
- Balancing and clearing monthly internal account schedules.
- Processing and posting sales rebates.
- Checking to be sure the vehicle has undergone a proper safety inspection and meets the qualifications for sale.
- Working with other departments to gather the needed information to complete the deal posting.
- Stocking new vehicle inventory and posting accounting.
Cashier/Receptionist Administrator
Anderson Ford of Bullhead City
Bullhead City, AZ
05.2019 - 07.2020
- Process all payments coming into the dealership.
- Scanning and filing deposits.
- Everyday tasks such as faxing, scanning, and emailing for the dealership.
- Answer and route incoming phone calls to the appropriate department.
- Log all uses of dealer license plates for compliance.
- Check in and out courtesy vehicles for the service department, noting damage, if any.
- Assist service customers with any questions or concerns they may have, and contact the service advisor for further assistance when necessary.
- Assisting the service manager with reviewing used vehicle safety inspections and entering them into the FMCC website.
- Contacting warranty companies to receive payment for completed warranty-covered repairs.
Dispatcher
2 Star Towing
05.2019 - 10.2019
- Dispatching calls to drivers
- Receiving incoming calls from insurance companies and customers
- Collecting payments for tows
- Vehicle information entry
Pharmacy Technician/ Laboratory Assistant
Animal Care Center of Pahrump
Pahrump, USA
11.2017 - 05.2019
- Filling all medications
- Calling clients to let them know if their pet is due for annual blood work
- Running blood machines
Education
High School Diploma -
Rancho High School
Las Vegas, NV01.2007
Skills
- Customer relations
- Multitasking Abilities
- Supervision and leadership
- Flexible and adaptable
- Analytical thinking
- Time management
- Self-Directed
- Collaboration
- Documentation and reporting
- Email and telephone etiquette
- Basic accounting
- Filing systems
- Document management
- Report preparation
- Check processing
- Cash deposit preparation
- Back-office operations
- Excel spreadsheets
- File system management
- Inventory systems
- Multi-tasking
- Customer relations and communications
- Office administration
- Task prioritization
References
References available upon request.
Timeline
Office Specialist II
City of Bullhead City
05.2024 - Current
Assistant Office Manager
Anderson Ford of Bullhead City
08.2023 - 05.2024
Deal Processor
Anderson Ford of Bullhead City
07.2020 - 08.2023
Cashier/Receptionist Administrator
Anderson Ford of Bullhead City
05.2019 - 07.2020
Dispatcher
2 Star Towing
05.2019 - 10.2019
Pharmacy Technician/ Laboratory Assistant
Animal Care Center of Pahrump
11.2017 - 05.2019
High School Diploma -
Rancho High School