Answered multi-line phone system and enthusiastically greeted callers.
Scheduled appointments and conducted follow-up calls to clients.
Entered data into system and updated customer contacts with information to keep records current.
Booked airfare, hotel, and ground transportation to coordinate office travel.
Leasing Agent
Raquel Garcia
06.2021 - 01.2022
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Responded to requests and scheduled appointments for property showings.
Used [Software] to keep record of financial transactions and rental applications.
Performed background, reference and credit checks as part of screening process of prospective tenants.
Leasing Agent
Claudia Elisa Alvarez
08.2019 - 06.2021
Verified tenant incomes and other information before accepting lease applications.
Monitored advertising effectiveness by gathering information about market competition in local area.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Participated in property inspections to prepare for move-ins and move-outs.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.