Katia Zepeda
Marina,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Room Service Server
SaltWood Kitchen & Oysterret
Marina, CA
08.2023 - Current
- Greeted guests upon arrival to their room and provided a brief overview of room service options.
- Assisted in the preparation of food items for delivery to guest rooms, ensuring accuracy with orders.
- Maintained an organized and efficient work environment by restocking supplies and cleaning equipment.
Jewelry Sales Associate
Dimonds Forever
Salinas
01.2023 - 12.2024
- Maintained records related to sales for store management.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Facilitated returns or exchanges with minimal disruption to customers.
Server
Bjs Restaurants Inc
Salinas, CA
08.2021 - 12.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new server
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Veterinary Assistant -
Central Coast College
Salinas, CA02-2022
Skills
- Food Presentation
- Guest Service
- Food Allergy Awareness
- Issue Resolution
- Safe Food Handling
- Guest Engagement
- Food Inspection
- Table Setting
- Beverage Preparation
- Food Station Setup
- Menu Presentation
- Service Prioritization
- Suggestive Selling
- Positive and Professional
- Food Safety Understanding
- Cash Handling
- Menu Memorization
- Ordering Procedures
- Price Memorization
- Item Promotion
- Liquor, Wine, and Food Service
- Check Payment Processing
- POS Operation
- Menu Knowledge
- Wine Pairings
Timeline
Room Service Server
SaltWood Kitchen & Oysterret
08.2023 - Current
Jewelry Sales Associate
Dimonds Forever
01.2023 - 12.2024
Server
Bjs Restaurants Inc
08.2021 - 12.2023
Veterinary Assistant -
Central Coast College