Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
References
Timeline
Generic

Katie Allmond

Chattanooga,TN

Summary

Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. I am also an Ambitious Coach with six years of comprehensive experience promoting physical and psychological benefits for athletes and encouraging sport participation. Well-versed in developing successful coaching plans and monitoring and evaluating progress of athletes. Encouraging and motivational professional committed to improving team performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Outback Steakhouse
Chattanooga, TN
01.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Operated POS terminals to input orders, split bills and calculate totals.

Coach

Ringgold High School
Ringgold, GA
05.2022 - Current
  • Provided guidance to participants in order to help them develop their skills and achieve desired goals.
  • Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
  • Assessed physical condition of athletes to determine readiness for competition.
  • Mentored team members in order to build confidence and foster a supportive environment.
  • Instructed players on proper techniques, strategies, rules and regulations of the sport.
  • Developed practice plans tailored to individual needs as well as team development requirements.
  • Observed practices and games in order to evaluate player performance levels and provide feedback.
  • Encouraged players with positive reinforcement during game play or practice sessions.
  • Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.
  • Established appropriate disciplinary actions when necessary according to established policies.
  • Established professional relationships with team members and coaches.

Team Lead

Panera Bread
Fort Oglethorpe, GA
12.2020 - 12.2022
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Prepared ingredients for cooking including portioning, chopping, and storing food before use.
  • Operated large-volume cooking equipment such as grills, deep fat fryers or griddles.
  • Worked in fast-paced, ever-changing environment.

Education

High School Diploma -

Heritage High School
Ringgold, GA
05-2022

Early Childhood Education

Dalton State College
Dalton, GA

Skills

  • Guest Engagement
  • Suggestive Selling
  • Performance Improvement
  • Exceptional customer service
  • Strong Work Ethic
  • Cash Handling
  • Program Leadership
  • Team Training

Accomplishments

  • Two National Titles while competing with JROTC drill team at Ringgold High School.

Affiliations

  • JROTC Drill Coach at Ringgold High School

Certification

  • Tennessee Liquor License issued February of 2023
  • Certified Trainer at Outback Steakhouse March of 2023

Languages

Sign Language
Limited
Spanish
Elementary
English
Native/ Bilingual

References

References available upon request.

Timeline

Server

Outback Steakhouse
01.2023 - Current

Coach

Ringgold High School
05.2022 - Current

Team Lead

Panera Bread
12.2020 - 12.2022

High School Diploma -

Heritage High School

Early Childhood Education

Dalton State College

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Katie Allmond