Katie Anderson
Manchester,TN
Summary
Accomplished Director of Membership Engagement at the Manchester Area Chamber of Commerce, adept in strategic planning and relationship building. Spearheaded initiatives to enhance membership development and retention, achieving significant growth. Skilled in content development and project management, with a proven track record in fostering team collaboration and exceeding sales targets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director of Membership Engagement
Manchester Area Chamber of Commerce
06.2020 - Current
- Create and implement comprehensive plans to attract, retain, and grow membership.
- Design and execute engaging programs, events, and activities tailored to different member segments to foster community, networking opportunities, and professional development.
- Oversee member communication channels like newsletters, emails, and social media to provide updates, highlight valuable content, and address member concerns.
- Establish strong connections with members, understand their needs, and proactively address their concerns to enhance member satisfaction.
- Lead Ambassador program through recruitment of volunteers, facilitation of monthly meetings and serve as point of contact.
- Develop content, gather updated community information and work with Exchange media staff for publication of annual resource guide.
- Create presentations for monthly luncheons
General Manager
Workout Anytime
10.2018 - 06.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
GNC Live Well
06.2017 - 10.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Education
High School Diploma -
Deltona Sr High School
Deltona, FL05-1992
Skills
- Strong verbal & written communication
- Relationship building
- Membership development & retention
- Strategic planning
- Project management
- Goal setting
- Partnerships and alliances
- Content development
- Multitasking and organization
- Team collaboration
- Sales management
Certification
- Tourism Marketing Partner STS Marketing College 2026
- Professional Development TCCE Institute 2022
Timeline
Director of Membership Engagement
Manchester Area Chamber of Commerce
06.2020 - Current
General Manager
Workout Anytime
10.2018 - 06.2020
General Manager
GNC Live Well
06.2017 - 10.2018
- Tourism Marketing Partner STS Marketing College 2026
- Professional Development TCCE Institute 2022
High School Diploma -
Deltona Sr High School
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