Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Bagula

Reno,NV

Summary

Results-driven individual who is adaptable and dependable. Skilled at working in high-paced, high-stress environments. Effective communicator with a desire to bring fresh perspectives, and a strong work ethic to any team.

Overview

6
6
years of professional experience

Work History

Shop Lead

Dutch Bros
Sparks, NV
09.2024 - Current
  • Completed biweekly inventory, and placed orders to restock the stand to be prepared for high volume.
  • Recruited and interviewed candidates to fill open positions.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Created weekly positional chart to ensure work flow.

Full Time Shift Lead

Dutch Bros
El Paso, TX
08.2022 - 08.2024
  • Traveled across the country to train newly hired baristas in high-volume areas, ensuring shops were set up for success.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Worked effectively in team environments to make the workplace more productive.

Barista

Dutch Bros
Carson City, NV
03.2019 - 08.2022
  • Utilized POS system to receive and process customer payments.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Supported highest standards of conduct and service to support company reputation.

Education

Associate of Arts -

Western Nevada College
Carson City, NV

Skills

  • Inventory management
  • Customer engagement
  • Employee training
  • Conflict resolution
  • Time management
  • Recruitment and hiring

Timeline

Shop Lead

Dutch Bros
09.2024 - Current

Full Time Shift Lead

Dutch Bros
08.2022 - 08.2024

Barista

Dutch Bros
03.2019 - 08.2022

Associate of Arts -

Western Nevada College

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