Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Katie Berndt

Columbus,WI

Summary

Dedicated professional with experience in customer service and healthcare for many years. Known for exceptional communication skills and attention to detail, contributing to improved patient experiences and team efficiency. Committed to maintaining high standards in service and safety.

Overview

5
5
years of professional experience
2008
2008
years of post-secondary education

Work History

Waitress

Tornado steakhouse
Madison, WI
10.2022 - 01.2026
  • Provided excellent customer service in a fast-paced dining environment.
  • Assisted guests with menu selections and dietary preferences.
  • Collaborated with kitchen staff to ensure timely food delivery.

Dialysis Technician

Fresenius Medical Center
Madison
11.2020 - 01.2025
  • Operated dialysis machines during patient treatments at Fresenius Medical Center.
  • Monitored patient vital signs and dialysis parameters throughout procedures.
  • Prepared and maintained dialysis equipment for safe and effective use.
  • Educated patients on treatment processes and home care requirements.
  • Collaborated with healthcare team to develop individualized treatment plans.
  • Ensured compliance with safety standards and infection control protocols.
  • Documented patient information accurately in electronic health records systems.

Waitress Trainer

Eno Vino Wine Bar & Bistro
Waunakee, Wisconsin
01.2022 - 10.2023
  • Demonstrated proper food handling and sanitation practices to maintain safety compliance.
  • Provided ongoing mentorship to junior waitstaff in service techniques and upselling strategies.
  • Provided guidance to new waiters in learning the menu items and their ingredients.

Education

Dialysis Technician -

Frenseius
10.2020 - 10.2020

Sun Prairie High School
Sun Prairie, WI

Skills

  • customer service
  • menu knowledge
  • food safety
  • order management
  • Ability to stand on feet for long periods of time
  • Ability to lift over 50pounds
  • Great communication with kitchen staff and guests
  • Upselling
  • Dining area maintenance
  • attention to detail
  • time management
  • Cash handling
  • Strong multitasking

Timeline

Waitress

Tornado steakhouse
10.2022 - 01.2026

Waitress Trainer

Eno Vino Wine Bar & Bistro
01.2022 - 10.2023

Dialysis Technician

Fresenius Medical Center
11.2020 - 01.2025

Dialysis Technician -

Frenseius
10.2020 - 10.2020

Sun Prairie High School
Katie Berndt