Katie Bettis
Williamsville ,MO
Overview
10
10
years of professional experience
Work History
Sales Associate
CosmoProf
Poplar Bluff, MO
09.2015 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Prepared large cash deposits with zero discrepancies.
Waitress
Steak N Shake
Poplar Bluff, MO
10.2011 - 10.2014
- Maintained great customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers.
Hostess/waitress
The Steak House
Hannibal, MO
08.2010 - 04.2011
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
High School Diploma -
Palmyra High School
Palmyra, MO05.2011
Skills
- Stocking and replenishing
- Sales trends
- Dining area maintenance
- Multi-tasking strength
- Product and service sales
- Merchandising understanding
- Relationship building
- Cash register operation
- Cash Handling
- Excellent people skills
- Upselling
- Problem-solving skills
- Exceptional customer service
Timeline
Sales Associate
CosmoProf
09.2015 - Current
Waitress
Steak N Shake
10.2011 - 10.2014
Hostess/waitress
The Steak House
08.2010 - 04.2011
High School Diploma -
Palmyra High School