Summary
Overview
Work History
Education
Skills
Timeline
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Katie Blessman

Wichita,KS

Summary

Resourceful Operations Team Lead with 3 years of experience in customer-facing roles, utilizing organizational skills to drive sales and customer satisfaction. Proficient in math, English, and customer service, with a strong background in sales experience.

Overview

3
3
years of professional experience

Work History

Operations Team Lead

Academy Sports + Outdoors
11.2022 - Current
  • Monitored team performance and provided regular feedback to drive continuous improvement
  • Served as a liaison between upper management and the team, effectively communicating goals, objectives, and expectations
  • Efficiently picked and packed customer orders according to order specifications
  • Ensured proper labeling, packaging, and sealing of orders to prevent damage during transportation
  • Communicated effectively with supervisors regarding any issues or concerns related to order fulfillment process

Sales Associate

Five Below
08.2021 - 07.2022
  • Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
  • Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
  • Maintained a clean and organized work environment to enhance the shopping experience for customers

Education

High school diploma -

North High School
Wichita, KS
05.2023

Skills

  • Organizational Skills
  • Math
  • Customer Service
  • Order Fulfillment
  • Sales Experience

Timeline

Operations Team Lead

Academy Sports + Outdoors
11.2022 - Current

Sales Associate

Five Below
08.2021 - 07.2022

High school diploma -

North High School

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Katie Blessman