Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Bonnell

Fond du Lac,WI

Summary

Skilled Assistant Food Service Leader with experience in managing food service operations. Strengths include staff training, inventory management, controlling safety standards, and maintaining quality standards in fast-paced environments. Proven ability to streamline processes for efficiency and ensure customer satisfaction. Regularly implemented innovative strategies that improved overall performance of food service establishments.

Overview

19
19
years of professional experience

Work History

Assistant Food Service Leader

Kwik Trip
Fond du Lac, Wisconsin
06.2016 - Current
  • Ensured compliance with health department standards and regulations.
  • Monitored inventory levels of all products, supplies, and equipment.
  • Managed customer complaints or inquiries in a timely manner.
  • Developed and implemented operational policies and procedures for the kitchen.
  • Provided daily oversight and direction to food service staff.
  • Organized monthly meetings for all staff members to discuss progress and issues related to operations.
  • Conducted regular training for new employees on proper food handling techniques and safety regulations.
  • Led sustainability initiatives to reduce waste and promote environmentally friendly practices.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw food preparation, production and presentation according to quality standards.

Sales Associate

Jet Stream Car Wash
Fond du Lac, Wisconsin
07.2009 - 10.2016
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed transactions efficiently using point-of-sale system to enhance customer experience.
  • Provided accurate product, price, and service information to assist customers effectively.
  • Answered phone calls to assist customers with questions and orders.

Manager's Assistant

Taco Bell
Fond du Lac, Wisconsin
06.2006 - 07.2014
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Responded to customer issues to provide immediate resolution and improve retention.

Education

Bachelor of Science - Cultural Anthropology

University of Wisconsin Oshkosh
Oshkosh, WI
06-2020

Associate of Science - Science

University of Wisconsin Fond Du Lac
Fond Du Lac, WI
06-2014

Skills

  • Food safety compliance
  • Inventory management
  • Employee development
  • Quality control
  • Effective communication
  • Problem solving
  • Assertiveness
  • Critical thinking

Timeline

Assistant Food Service Leader

Kwik Trip
06.2016 - Current

Sales Associate

Jet Stream Car Wash
07.2009 - 10.2016

Manager's Assistant

Taco Bell
06.2006 - 07.2014

Bachelor of Science - Cultural Anthropology

University of Wisconsin Oshkosh

Associate of Science - Science

University of Wisconsin Fond Du Lac

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