Summary
Overview
Work History
Education
Skills
Timeline
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KATIE BRIGGS

Orlando,FL

Summary

Detail-oriented Quality Control Specialist adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.

Overview

2
2
years of professional experience

Work History

Quality Control Specialist

Complete Care
09.2022 - Current
  • Inspected, verified and documented quantifiable contents of future procedures and surgeries verifying that medical clearance was given and company quality standards.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Communicating with the offices if any error was found within a patient's account and/or checking all patients' demographics, documents, and scheduled appointments.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.

Administrative Health Coordinator

Telemed Scribe, Complete Care
08.2021 - 09.2022
  • Create goals and action plans to increase patient volume and compliancy
  • Schedule Patients for therapy and orthopedic consults
  • Complete SOAP notes with nurse practitioners to provide EMCs for patients
  • Conduct quality control
  • Communicate with attorneys to confirm patient representation
  • Handle all administrative tasks given by management

Health Administration Intern

Vesta Teleradiology
05.2021 - 08.2021
  • Perform work assignments in support of departmental goals
  • Work closely with On-boarding, day-to-day operations, and credentialing team
  • Communicated with physicians

Education

Bachelor of Science - Health Services Administration

University of Central Florida
Orlando, FL
05.2022

Skills

  • Time management
  • Data collection and analysis
  • Foresight
  • Type 65 WPM
  • Microsoft Word and Excel proficient
  • Quality Assurance
  • Active Listening

Timeline

Quality Control Specialist

Complete Care
09.2022 - Current

Administrative Health Coordinator

Telemed Scribe, Complete Care
08.2021 - 09.2022

Health Administration Intern

Vesta Teleradiology
05.2021 - 08.2021

Bachelor of Science - Health Services Administration

University of Central Florida

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