Katie Briola
Muddy Waters Coffee Company
Spanaway,WA
20
years of professional experience
Enthusiastic Barista Specialist experienced in delivering outstanding customer service in specialty coffee industry. Achieved operational efficiency and enhanced customer satisfaction through team collaboration and effective management practices. Focused on maximizing productivity and optimizing procedures to meet business objectives.
Work History
Manager/Barista
20 Years- Assisted owners in ensuring efficient, professional, safe, and profitable operations
- Worked in a fast-paced drive-thru and walk-up environment
- Prepared specialty coffee drinks, teas and energy drinks to meet customer specifications and quality standards
- Kept work area, brewing equipment, utensils, and serving area clean and organized to uphold quality standards
- Maintained optimal stock levels of supplies to support efficient workflow and customer service. and maintained stand inventory and stock levels
Barista
1 Month- Took customer orders and coordinated with team for preparation, ensuring timely service during high volume periods
- Ensured accuracy in orders and prioritized customer satisfaction
- Ensured precision in all tasks to maintain high-quality standards. and customer satisfaction
- Processed cash transactions efficiently at the point of sale. and managed POS system, ensuring accuracy and integrity of financial transactions
Education
Skills
Food Safety Certification
Beverage crafting
Cash handling/POS system
Inventory management
Multitasking
Time management
Customer service
Team work
Team coordination
Effective communication
Staff training and development
Employee onboarding
Shift scheduling
Timeline
Barista
Barista Jump Start Espresso
2024.06 - 2024.07Read More
Manager/Barista
Muddy Waters Coffee Company
2004.09 - 2024.09Read More
Cascade High School
1998.06Read More