Katie Buckner
Leasing Agent
El Cajon,CA
Summary
Hardworking and passionate individual with strong organizational skills eager to secure entry-level Leasing Agent position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Family Nanny
Private Family
El Cajon, CA
07.2021 - Current
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Resolved conflict in high stress situations and established best course of action moving forward.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Multitasked between schedules.
- Established lasting, professional connections by encouraging open communication and delivering positive feedback.
Telemarketer
Infocision
New Castle, PA
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Completed daily cold calling and outreach to build sales pipeline.
- Followed up with customers to solicit further sales.
- Informed current and prospective customers of promotions and new or upgraded products.
- Troubleshot problems for callers and helped independently resolve common issues.
Server
Indulge Bistro & Bakery
Newport News, VA
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Nibbley's Cafe
Klamath Falls, OR
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
Education
High School Diploma -
Southeast Guilford High School
Greensboro, NC 08.2011 - 06.2015
No Degree -
Western Carolina University
Cullowhee, NC 05.2001 -
No Degree -
Guilford Technical Community College
Jamestown, NC 05.2001 -
Skills
Sales proficiency
Complaint resolution
Product knowledge
Professional communication
Costumer Service
Timeline
Family Nanny
Private Family
07.2021 - Current
High School Diploma -
Southeast Guilford High School
08.2011 - 06.2015
No Degree -
Western Carolina University
05.2001 -
No Degree -
Guilford Technical Community College
05.2001 -
Telemarketer
Infocision
Server
Indulge Bistro & Bakery
Server
Nibbley's Cafe