Summary
Overview
Work History
Education
Skills
Timeline
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Katie Buckner

Katie Buckner

Leasing Agent
El Cajon,CA

Summary

Hardworking and passionate individual with strong organizational skills eager to secure entry-level Leasing Agent position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work History

Family Nanny

Private Family
El Cajon, CA
07.2021 - Current
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Resolved conflict in high stress situations and established best course of action moving forward.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Multitasked between schedules.
  • Established lasting, professional connections by encouraging open communication and delivering positive feedback.

Telemarketer

Infocision
New Castle, PA
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Followed up with customers to solicit further sales.
  • Informed current and prospective customers of promotions and new or upgraded products.
  • Troubleshot problems for callers and helped independently resolve common issues.

Server

Indulge Bistro & Bakery
Newport News, VA
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Server

Nibbley's Cafe
Klamath Falls, OR
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cultivated warm relationships with regular customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Education

High School Diploma -

Southeast Guilford High School
Greensboro, NC
08.2011 - 06.2015

No Degree -

Western Carolina University
Cullowhee, NC
05.2001 -

No Degree -

Guilford Technical Community College
Jamestown, NC
05.2001 -

Skills

    Sales proficiency

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Timeline

Family Nanny

Private Family
07.2021 - Current

High School Diploma -

Southeast Guilford High School
08.2011 - 06.2015

No Degree -

Western Carolina University
05.2001 -

No Degree -

Guilford Technical Community College
05.2001 -

Telemarketer

Infocision

Server

Indulge Bistro & Bakery

Server

Nibbley's Cafe
Katie BucknerLeasing Agent