Katie Caraballo
Belleville,NJ
Summary
Smart Event Planner equipped with problem-solving skills and customer service expertise to smoothly handle any issue. Delivers top-notch service to clients and innovates special events for diverse functions. Organized multitasker with high energy and attention to detail. Customer-focused professional bringing strengths in event planning and execution. Strategically handles budgets, resources, and spaces for exceptional events. Creative in approaching and solving special event challenges. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Event Planner
Self-employeed
Belleville , NJ
01.2024 - Current
- Scheduled and attended pre-event meetings with clients to discuss event details and objectives.
- Developed detailed event plans and timelines to ensure successful execution of events.
- Developed relationships with vendors in order to secure discounts or special offers when possible.
- Maintained accurate records related to attendance, budgeting, contracts.
- Monitored guest satisfaction levels throughout the duration of an event.
- Created floor plans, seating arrangements, and other visuals as needed for each event.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Coordinated and allocated equipment, supplies and staff for events.
Customer Service Representative
Signature Fitness
Belleville , NJ
07.2022 - Current
- Developed positive relationships with customers through friendly interactions.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided accurate information about products and services to customers.
- Provided exceptional customer service to ensure customer satisfaction.
Education
Certification - Event Planning
IAP Career College
Online 07-2024
Certified International Event Planning Professional - Event Planning
QC Career School
Online 12-2023
High School Diploma -
Belleville High School
Belleville, NJ06-2022
Certification - Event Decor
QC Career College
Online Skills
- Event Planning
- Vendor Sourcing
- Budgeting and finance
- Strategic Planning
- Client Relationship Development
- Planning and Organization
- Venue Selection
Affiliations
- DIY Decor
- Writing
- Learning
- Event Planning
References
References available upon request.
Timeline
Event Planner
Self-employeed
01.2024 - Current
Customer Service Representative
Signature Fitness
07.2022 - Current
Certification - Event Planning
IAP Career College
Certified International Event Planning Professional - Event Planning
QC Career School
High School Diploma -
Belleville High School
Certification - Event Decor
QC Career College
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