Katie Cardenas
Granite Falls,WA
Summary
Experienced Pharmacy Technician adept at preparing, filling, and labeling medications. Proficient in processing prescriptions and managing inventory. Skilled in effectively interacting with patients to address inquiries and provide updates on prescriptions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Safeway
Lynnwood, WA
11.2018 - 08.2020
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Received payment from customers and processed credit card transactions when necessary.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Assisted in training new employees on pharmacy procedures.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Ensured compliance with state and federal pharmacy laws and regulations.
Service Supervisor
Safeway
Lynnwood , WA
11.2011 - 11.2018
- Assigned, trained and managed service staff to ensure quality customer service.
- Coordinated with other departments to resolve customer complaints promptly and effectively.
- Resolved escalated customer issues in a timely manner while maintaining high satisfaction ratings.
- Checked customer items at the register to ensure accuracy of pricing and quantity.
- Greeted customers as they arrived at the checkout counter.
- Operated cash registers efficiently and accurately while processing transactions quickly.
- Balanced cash drawers at the end of each shift ensuring accuracy of funds received from sales.
- Managed cash register operations using POS system and processed sales and returns.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Assisted with bagging groceries and offering carry-out service to customers as needed.
Pharmacy Technician
Albertsons / Safeway
Lynnwood , WA
11.1999 - 11.2011
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Education
High School Diploma -
Everett High School
Everett, WA06-2001
Skills
- Workflow Optimization
- Medication Dispensing
- Drug Inventory Control
- Drug Inventory Management
- Supply Restocking
- Prescription Filling
Certification
- Washington State Certified Pharmacy Technician Credential #VA00043346
Timeline
Pharmacy Technician
Safeway
11.2018 - 08.2020
Service Supervisor
Safeway
11.2011 - 11.2018
Pharmacy Technician
Albertsons / Safeway
11.1999 - 11.2011
High School Diploma -
Everett High School
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